Reviews

Roger
04/15/2024
5 out of 5 stars
Fantastic job from the three people who were there. Polite and speedy. In and out within 3 hours. 5/5, give them bonuses
Response
Hi Roger, thank you for taking the time to acknowledge the awesome job our Phoenix Central team did on your move. It is always great to get this feedback from our customers. Thank you again for the feedback and we will make sure the crew gets this. We look forward to helping you in the future.
Ashley
04/13/2024
5 out of 5 stars
Using Two Men and a Truck was an incredible experience, entirely because of Stephen (New York). His attention to detail and ability to effectively manage the team literally made the experience. Without him this wouldn't be 5 stars. But his management and control of everything went above and beyond what was required.

You are wasting his potential in his current position! He should be in management
Response
Hi Ashley, our Phoenix Central operations team loves to get this type of feedback especially when it highlights one of our key team members. Stephen is a great asset to our team and is also a really good cook. Thank you again for taking the time to acknowledge the great work Stephen and his team did for your move. We look forward to helping you in the future. Thank you again.
Kathleen
04/01/2024
5 out of 5 stars
You have an amazing team. They were punctual, professional, efficient and made my move seamless.
Response
Hi Kathleen, Thank you very much for recognizing the great job on Phoenix Central team did on your move. It always excites our team when we exceed customer expectations, which is what we strive to do on every move. Thank you again for the feedback and we look forward to serving you again in the future.
Alyssa
03/25/2024
5 out of 5 stars
Two Men and a Truck helped make our stressful move much less stressful. From the amazing communication with the office staff while scheduling/confirmation to the movers on the day of, we were extremely happy with the company for our move. We will definitely be using them again at our next move!
Response
Hi Alyssa, thank you so much for reaching out to our Phoenix Central location and allowing us to make your move less stressful. It always makes our Sales Team and Moving Team very happy when they know they exceeded our customer's expectations. Thank you again for taking the time to give us this feedback. We look forward to helping you with your future moving needs.
Dennis
03/25/2024
5 out of 5 stars
Had a very heavy item that needed to go up a narrow staircase and in no way did I think it was possible. Two Men and Truck looked at the pictures and said they could do it. I still had my doubts but figured we at least have to let them try. They were very professional in every way and communicated every step of the way. When they arrived they already had a plan and safely delivered the item.
Response
Hi Dennis, thank you for giving us the opportunity to deliver the very heavy bed for your end customer. We always love when our Phoenix Central office gets to help another company deliver an item for a Vet. We look forward to working with you and Mobility Plus on future bed deliveries. Thank you again. Steve
Kim
03/24/2024
5 out of 5 stars
I’ve used Two men in a truck several times over the past three years. I’ve always had exceptional service all around. I’ll be scheduling you again in the next few months. Thank you.
Response
Hi Kim. Awesome to hear you always trust our Phoenix Central team to service your moving needs. Our business is based on return customers and referrals so anytime we get a return customer it is awesome. Thank you again for taking the time to provide your feedback and we look forward to servicing you again in the coming months.
Christina
03/23/2024
5 out of 5 stars
So when we move we always use two men and a truck because we trust them with our personal and household items. The integrity of your crew is amazing! Honest and caring individuals for sure! This last time the driver in charge was instrumental in disassembling and reassembling a very expensive hospital bed. We are impressed with his ability to take care of something very important for us! Good job!
Response
Hi Christina, It means the world to our Phoenix Central Office and Moving Team to get this feedback. We really appreciate you taking the time to acknowledge the great efforts of the Driver and Mover team. We hope to be able to move you again in the future. Thank you again.
Crystal
03/15/2024
4 out of 5 stars
Very quick and easy move. Only packed what needed to be packed. Asked along the way constantly to make sure we were all on the same page.
Response
Crystal,
Glad to hear that your move with Two Men and a Truck went as planned. We always appreciate our customer's opinion - thank you!
Susan
03/09/2024
5 out of 5 stars
Bailey and Ramon were absolutely amazing! They made an impossible task very easy. They worked efficiently and tirelessly throughout the whole process. If only everyone else in life could work as well. I would definitely use them again!
Response
Thank you Susan, for your encouraging review for your recent move with Two Men and a Truck. You have proven that our motto "Movers Who Care" rings true!
Michael
03/06/2024
1 out of 5 stars
This was a mess really, from start to finish (minus the great work of the movers). Emmy misquoted me, you guys tried to charge me hundreds more. A person named Lorna at your offices charged my card - without my consent (after they asked for it), and your manager Ian/Ethan at your Tempe offices was absolutely not helpful in anyway to resolve any of the mess that Two Men & A Truck did to me.
Response
Hi Michael,

Thanking you for taking the time to give us feedback. Not sure where the disconnect you are stating occurred. Based on the recorded call Emmy quoted you 2 hrs of labor plus a travel charge with an estimated cost of $565. This was exactly in line with what was charged on your card of $510.00. We always strive to exceed customer expectations and in this case our moving team completed the move with estimate and our Sales Team delivered an accurate estimate based on the items you told her. So please reach out to our office if there is anything else we can do to make your experience better. Thank you Steve, GM