Reviews
Steve
The crew that moved me was nothing less than outstanding from start to finish
Kudos to all
Kudos to all
Response
Steve- Thank you for your review! This is great to hear and we're so glad that your move went well!
Sarah
The great customer service started with your office, specifically Destinee. From the moment I called she was thorough, descriptive, and upfront. Samantha was also a great help with additional documents we needed. The three guys were very personable and followed direction very well. They utilized their time and communicated with me and each other to get the job done. Overall made our move seamless.
Response
Sarah- We appreciate your review! This is so great to hear! We appreciate you using Two Men And A Truck and we're so glad that everything went so well.
Katie
The team was amazing. The woman who helped me set it all up was extremely patient and helpful and the men who moved our son to his new apartment were patient and helpful as well.
Response
Katie- Thank you for your review! We're so glad to hear that your move went well and that everyone was so helpful. Thank you for using Two Men And A Truck!
Glenda
From start to finish Two Men and a Truck were fantastic!
Response
Glenda- We appreciate your review! Thank you for your kind words and thank you for choosing Two Men And A Truck!
Shelby
Experience was great. Easy to set up and moving team was nice, professional and took great care of our stuff. Would definitely recommend and use again.
Response
Shelby- Thank you for your review! We're so glad that your move went well and we appreciate your recommendation!
Janice
The service was exceptional from start to finish. The two young men were attentive, courteous, and went above and beyond to ensure a great experience. I was thoroughly impressed with the level of service provided. Every detail was handled with care and professionalism. Thank you for making everything so seamless.
Response
Janice- Thank you for your review! We're so glad you received exceptional service from our guys. Thank you for choosing Two Men And A Truck!
Amy
Great experience. The movers were kind and did a good job. We did have some slight damage, but overall good.
Response
Amy- We appreciate your review, and we apologize for the damages that were incurred during your move. Please let us know how we can make it right by giving us a call at 256-885-2515. Thank you for using Two Men And A Truck!
Amy
They did an outstanding job. It was extremely hot (105 degrees) the day the crew came out. They were very professional and hard workers.
Response
Amy- Thank you for your review! We're so glad that the guys did such a great job even in the excruciating heat. Thank you for choosing Two Men And A Truck!
Sarah
My moving team did not wrap any of my furniture they just threw it on the truck and it was all chipped once it was delivered even though they had blankets on the truck. They did not take things such as the tv off the wall even though I specifically requested it be moved. They didn’t put furniture back together like the baby crib. They were lazy and irritated all day. I will not use you again
Response
Sarah-Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent move.
As outlined in your pre-move letter, our policy specifies that we do not remove TVs from walls or reassemble baby cribs. We understand that this may have caused some frustration, and we appreciate your understanding of our procedures.
We are also concerned to hear about the attitude of our movers. This is not the level of service we strive to provide, and we will address this matter internally to ensure it does not happen again.
We value your experience and would like to discuss your concerns and any damages further. Our manager is eager to assist you and can be reached at 256-885-2515. Please feel free to call at your convenience.
Thank you for your understanding, and we hope to resolve this matter to your satisfaction.
As outlined in your pre-move letter, our policy specifies that we do not remove TVs from walls or reassemble baby cribs. We understand that this may have caused some frustration, and we appreciate your understanding of our procedures.
We are also concerned to hear about the attitude of our movers. This is not the level of service we strive to provide, and we will address this matter internally to ensure it does not happen again.
We value your experience and would like to discuss your concerns and any damages further. Our manager is eager to assist you and can be reached at 256-885-2515. Please feel free to call at your convenience.
Thank you for your understanding, and we hope to resolve this matter to your satisfaction.
David
Guys were on time and moved a piano for me w no problems or issues. Really can’t ask for more than that. Thanks!
Response
David- Thank you for your review! We're so glad that everything went well. Thank you for choosing Two Men And A Truck!
