With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Cara
The Moving team was exceptional
- efficient, conscientious and organized. We were missing the two extra wardrobe box rentals I had called to order a few days before the move and we never received a final confirmation of our booking but the team showed up on time and finished ahead of schedule. The office team also refunded me proactively on an invoicing error. Will recommend to others. Thanks!
- efficient, conscientious and organized. We were missing the two extra wardrobe box rentals I had called to order a few days before the move and we never received a final confirmation of our booking but the team showed up on time and finished ahead of schedule. The office team also refunded me proactively on an invoicing error. Will recommend to others. Thanks!
Donna
Two Men and a Truck has always been professional and dependable. I always call them first.
Response
Donna, thank you so much for your continued trust and loyalty! It means a lot to us to be your first call when you need moving services. We’re proud to provide professional and dependable service every time, and we truly appreciate your support!
Arielle
The team worked incredibly hard to move us from our condo to storage and then into our townhouse. They were efficient, professional, and very kind throughout the entire process. We’re extremely grateful for their help and couldn’t have done it without them.
Response
Thank you for the wonderful review, Arielle! We’re so glad to hear our team provided an efficient, professional, and kind moving experience throughout your entire process. We truly appreciate your kind words and are grateful you chose TWO MEN AND A TRUCK to help with your move!
Ruth
We had a great team of movers starting with Mitch, team lead, then James, MI guy, his roommate, can’t remember name, But they were EXCEPTIONAL!!!! They were very respectful, polite, careful with fragile items, efficient with their time, very friendly! Boss man showed up on moving day and there was only one glitch, it was my fault that two trucks came. Boss man was nice about it. They did great!
Curtis
Great company, Great service
Response
Thank you Curtis! We hope to work with you again!
Brittney
Professional and prompt. They took great care in protecting and moving furniture and other belongings.
Harmony
I had a decent experience with my moving team. Although one did drop one of my items I would’ve appreciated an apology considering I witnessed it. I was informed that I wouldn’t be charged for a 2 hr service when it didn’t take an hour. They lied and said it had to do with a travel fee. The travel fee was $130 despite being 10 mins away and moving my stuff 1 min away. I am overall unsatisfied.
Response
Hi Harmony, thank you for your feedback. We’re sorry to hear about your experience. If any item was dropped or damaged, we do have a claims process in place — please give us a call at 512-416-6800 and we’ll be happy to assist you with that.
Regarding the pricing, we do send an estimate ahead of time outlining all fees, including our two-hour minimum and travel fee, which are also included in the signed pre-move letter. We apologize if there was any confusion around this. If you’d like to go over everything in more detail, please feel free to reach out to our office.
Regarding the pricing, we do send an estimate ahead of time outlining all fees, including our two-hour minimum and travel fee, which are also included in the signed pre-move letter. We apologize if there was any confusion around this. If you’d like to go over everything in more detail, please feel free to reach out to our office.
Helen
I'm sorry to say that I am horrible with names. We had three guys but I only remember two names so I won't mention any. However, they were all very courteous and knowledgable of their job. They knew what they had to do and they got it done. My hat's off to you guys! Thanks for your great service!
Gina
We had great and careful movers. Thumbs up to both of the guys.
Response
Gina, thank you for your kind review and for choosing TWO MEN AND A TRUCK for your move! We’re so glad to hear that our movers were careful! It was our pleasure to help you and we’re here to help anytime!
Kathleen
This is my second time using two men in a truck and I’ve been pleased once again. They showed up on time and they were very professional. Went over the paperwork and the whole process of the moving. They took well care of my boxes and furniture and wrapped them properly. I got the privilege of Jashawn and Bat as my movers, two very hard-working men who took pride in servicing my move.
Response
Hi Kathleen, thank you for trusting us with your move again—we truly appreciate your continued support! We’re so glad to hear Jashawn and Bat delivered another great experience and took the time to walk you through everything while handling your items with care. We’ll be sure to pass along your kind words to them. Thanks again for choosing TWO MEN AND A TRUCK Chicago Downtown!
