With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Bonnie
Bonnie
Todd
We also recognize that not being present during the move can make it harder to address concerns in the moment. That said, this is not the level of care we expect from our team.
We would appreciate the opportunity to review this further and see how we can help make it right. Please contact our office directly so we can look into what happened and discuss next steps.
Bay
Nate
Nancy
Claudette
Jolisha
Kristen
Michelle
Shane
We do want to clarify that while your estimate was for two hours, the move was completed in approximately 1 hour and 15 minutes, and you were billed only for the actual time used. That said, we understand that efficiency is only part of the experience—professionalism, care, and friendly service are just as important, and we regret that these areas fell short for you.
Your comments have been shared with our leadership team so we can address them directly and continue improving our service. We appreciate your honest feedback and would welcome the opportunity to speak with you personally and make things right. Thank you again for bringing this to our attention.