With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Juwana
I'm very disappointed in the move,the moving team lost a piece of my furniture and I'm not happy. Spoke with the manager about the situation and their trying to resolve the issue. Overall unacceptable how the moving team didn't check the inventory to make sure all the furniture was there.
Response
Thank you for taking the time to share your feedback. We’re very sorry to hear about the missing piece of furniture, we understand how upsetting and unacceptable that feels. Your belongings are important, and they should have been accounted for properly.
We appreciate you speaking with our manager, and we are actively working with you to resolve this issue. Our team is reviewing the inventory and the details of your move to determine what happened and ensure this is addressed appropriately.
Thank you for bringing it to our attention.
We appreciate you speaking with our manager, and we are actively working with you to resolve this issue. Our team is reviewing the inventory and the details of your move to determine what happened and ensure this is addressed appropriately.
Thank you for bringing it to our attention.
Holly
Team was on time and very respectful.
Joan
We just moved and used Two Men and a Truck Howell office. It was TOP NOTCH SERVICE from start to finish! The customer service from the office staff was great…knowledgeable, caring and great follow up.The moving team of Jacob, Demetrius, and Nate were AWESOME! They worked so hard and diligently even with a hiccup with one couch, they were polite, smiling and never stopped working.Highly recommend!
Gail
I had a very disappointing experience with Two Men and a Truck. It started off well with scheduling my appointment over the phone. Then I filled out an online list of items to be moved. Once I filled it out, I could not access it again.
The problems started when the movers arrived on moving day. The manager response was not helpful. There was no follow up from him. Very disappointed.
The problems started when the movers arrived on moving day. The manager response was not helpful. There was no follow up from him. Very disappointed.
Greg
These guys are great! Made our move so smooth and they were extremely professional and helpful!
Response
Greg, thank you for your kind review and for choosing TWO MEN AND A TRUCK Rockford for your move! We're happy to read that our moving crew was very helpful and professional! It was our pleasure to help you move and we're here to help anytime!
Brian
Scheduling was a breeze, appropriate pricing, and great movers on site. The communication via e-mail and texting was great. The moving team was courteous, careful, and quick. They never complained about how much we abused them with some seriously heavy items. Great company, great service.
Guillermo
The call scheduler and the two movers were great. All three were very professional and friendly. Highly recommended. I will use you guys again.
Response
Thank you so much, Guillermo! We’re so glad to hear our scheduler and movers provided such a professional and friendly experience. We truly appreciate your recommendation and look forward to helping you again in the future!
Dan
Dimitri, Javon and Jonathan were great. Looking forward to using them and the company again.
Response
We are so happy to hear this, Dan, and we look forward to working with you again!
Heather
We couldn’t be happier with our moving team; They were courteous, professional, & personable. They seemed to enjoy their job and worked well together. We had breakage of one item and a scratched floor & I still wouldn’t hesitate to recommend the company and this team to anyone!! We are so thankful we utilized your company…it would have taken us SO much longer to move ourselves. Great Experience!
Response
We're so glad to hear this, Heather! Thank you for the kind words about our crew - one of our core values is to "be your best and have fun," so we're glad to hear our crew did just that. Thanks for choosing TWO MEN AND A TRUCK!
JAYNE
My 3 guys were the best. I am a senior almost 80 yrs & they were 100% responsible for all there was to accomplish. Such a relief for me as I just can’t last for long periods of time.
Response
Thank you so much for the wonderful review! We’re honored our team could help make your move easier and less stressful. It means a lot to hear that the crew took such great care of everything and helped provide peace of mind during such an important transition. We truly appreciate your kind words and thank you for choosing TWO MEN AND A TRUCK!
