With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Erne
Your office staff are rude and unhelpful for the most part.
Your movers/packers are thieves and rude at times.
I would never ever work with your company again and be sure to let others know NOT TO USE your company in Florida or elsewhere.
WORSE MOVING EXPERIENCE EVER! And I have moved MANY TIMES.
Your movers/packers are thieves and rude at times.
I would never ever work with your company again and be sure to let others know NOT TO USE your company in Florida or elsewhere.
WORSE MOVING EXPERIENCE EVER! And I have moved MANY TIMES.
Response
Erne,
We are very sorry to hear that you feel this way about your move. According to our records, your items were packed on July 28 and moved the following day, with everything loaded and unloaded the same day — no storage was involved.
We are very sorry to hear that you feel this way about your move. According to our records, your items were packed on July 28 and moved the following day, with everything loaded and unloaded the same day — no storage was involved.
Michael
Very pleasant staff, but my furniture suffered more chips and dings on this move than any other. Slow down.
Response
Thank you so much for the feedback. We will be sure to bring this to the attention of our team. Please reach out to our staff at 865-330-0003 so that we can assist with the damage claims.
Estate Of
Very good experience, men were hard workers, competent and caring! Two suggestions, quote should let us know tips are expected but not required. Secondly, the verbal quote only includes low price, but written quote adds multiple extra hours. It is understood that extra time costs extra. Very nice job, repeat customer.
TODD
I will never use this company again and have told all the neighbors in the development to avoid as well. Complete over charge on the bidding estimate. When trying to call the office the day of the move to discuss, there was no answer or call back. Louis was the only bright spot in the process, he was the driver and main mover.
Response
Todd,
Todd, As discussed, your signed estimate was based on the inventory provided and Department of Transportation weight regulations. During your move, the combined weight of your shipment came in at 9,100 lbs., which is above the 7,500 lb. threshold for a single truck. For safety and compliance reasons, a second truck was necessary to complete the move. You agreed to a binding estimate for two trucks. You agreed to the price in writing 4 different times. So imagine our shock when our trucks are halfway to South Carolina and all of a sudden you call upset because you can no longer financially afford your move. We’re sorry to hear about your financial situation but that does not remove the work you agreed to pay for and work that was already performed for you.
Todd, As discussed, your signed estimate was based on the inventory provided and Department of Transportation weight regulations. During your move, the combined weight of your shipment came in at 9,100 lbs., which is above the 7,500 lb. threshold for a single truck. For safety and compliance reasons, a second truck was necessary to complete the move. You agreed to a binding estimate for two trucks. You agreed to the price in writing 4 different times. So imagine our shock when our trucks are halfway to South Carolina and all of a sudden you call upset because you can no longer financially afford your move. We’re sorry to hear about your financial situation but that does not remove the work you agreed to pay for and work that was already performed for you.
Edwin Beverly
The office staff was clear and thorough in her communications. The movers were polite, congenial and professional, as well as fast. There were no scratches or damages. Overall, I was very pleased.
Lynne
We were very pleased with the service we received moving. The three men who moved our things were very polite and helpful. They wrapped the furniture well and were careful with our things. We will be recommending Two Men and a Truck to others who have moving needs.
Response
Thank you for choosing Two Men and a Truck!
Lauren
The team did a fantastic job! I moved from a studio to a larger space - and so the kick off to the move was definitely a bit tougher. They did a great job and approached it efficiently. I was so grateful and they handled everything with care.
Response
Lauren, thank you so much for your kind words! We’re thrilled to hear that our team made your move smooth and efficient, especially with the bigger transition. We truly appreciate your trust in us and are glad we could handle everything with care. Wishing you all the best in your new space!
Patrick
I couldn't have been happier with the moving team. Everyone did all they could to make everything as stress-free as possible. Paul, Matt and Berto were fantastic. They had everything moved from my apartment into the truck, and then unpacked at two different locations within 6 hours, including several heavy items. I would absolutely use this company again. Great job!
Alyssa
The guys were great! They were professional and moved everything as quickly as possible. Made my move to the city as painless as possible!
Tracy
The movers were very efficient, courteous, professional, and super fast! They were very careful with my belongings and I would highly recommend them!
Response
Thank you for trusting TWO MEN AND A TRUCK® with your move. We’re grateful for the opportunity and so glad you had a great experience.
