With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Brian
The crew was professional, courtesy and excellent to deal with. They handled everything with care and were a huge help to my wife and I during our moving experience!
Response
It is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!
victor
I got a delivery from them and I am missing part of the shipment I have been calling now and speaking to them and no one has an answer as to why and when I will get the missing pieces
Response
Hello Victor, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 716-245-4275.
Gary
What a great experience from office staff to movers. Both very friendly, efficient and accommodating. Change of move date at the last minute was easily and cheerfully rescheduled by very friendly office staff. The movers Mike/Austin/Justin did a great job of moving the furniture and were friendly and efficient and a great team. This was a very positive and happy transaction all around. Good price.
Response
Gary, we’re thrilled to hear about your positive experience from start to finish. Flexibility and friendliness are priorities for both our office staff and moving teams, and it’s wonderful to know that came through during your move. We’ll be sure to pass along your compliments to Mike, Austin, and Justin for the great work they did. Thank you for choosing us and for sharing such kind feedback.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Joseph
The gentleman’ who performed the work were absolutely marvelous!!!
Needed a quick move, their office folks made it happen, fabulous customer service, great price!
Thank you !!!
Needed a quick move, their office folks made it happen, fabulous customer service, great price!
Thank you !!!
Response
Hello Joseph. Thank you so much for taking the time to share your move experience with us. We’re so pleased to hear we could exceed your expectations! Enjoy your new home!
Jackie
I've hired you guys multiple times over the years, and you've been consistently phenomenal. The office staff are always responsive and friendly. And the movers are professional, courteous and really freakin' efficient! I'm hoping I don't need to move again anytime soon, but when/if I do, I'll definitely be calling you.
Response
Thank you so much for your continued trust and kind words! We truly appreciate your loyalty over the years and are glad to hear both our office staff and moving team have provided you with great experiences. We’ll be here whenever you need us again, and we wish you the very best in your current home!
Ishani
my two guys were awesome— they were efficient and careful and were just generally fun to hang out with while moving. thanks for making it such an easy experience!
Jennifer
I would not recommend Two Men and a Truck to anyone. I was hustled to give movers $600 tip to, “make them work faster”. Majority of our items were broken, parts missing, and a lot of items left at old house. Movers were nice and were in our new hone until 10:30 pm with wanting additional funds sent for tip. We are disappointed in the experience and made our move extremely stressful.
Response
Hi Jennifer,
We are truly sorry to hear that you had such a bad experience. I know that our operations manager has been in contact with you to try to sort out everything that happened and work on getting your damaged items repaired. We have a policy that states that crews are not allowed to ask for tips, so we are disappointed, to say the least, that this happened. We hope that you will work with us and accept our humble apology.
We are truly sorry to hear that you had such a bad experience. I know that our operations manager has been in contact with you to try to sort out everything that happened and work on getting your damaged items repaired. We have a policy that states that crews are not allowed to ask for tips, so we are disappointed, to say the least, that this happened. We hope that you will work with us and accept our humble apology.
Jeff
The two guys that were doing the pick-up/packing and delivery were awesome! Probably two of the best movers we've experienced, and we've done 25+ moves over the past 15 years.
Response
Hey Jeff, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!
Barbara
Was extremely pleased with all aspects of the move. Staff were very friendly and helpful. Chris and Michael did a wonderful job moving all of our items.
we will definitely use them again for items we wish to have recycled and/or donated.
we will definitely use them again for items we wish to have recycled and/or donated.
Response
Barbara, thank you for your kind words. We are glad Chris and Michael did a wonderful job; we will ensure they receive your compliments! Thanks again for choosing TWO MEN AND A TRUCK®!
Valerie
Had my furniture broken and nailed back together by the mover. Watch the movers pass our exit and show up 20 minutes later. Card reader was not working and we had to pay $400 more then what the movers were charging us when our card was ran through the office. My entire family uses 2 men and a truck. That has now ended due to this experience.
