With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Jocelyn
Jessica
Catherine
Rosalie
Judy
Chase
Syed
John
I’m glad to hear that the initial pack and first part of the move went smoothly, but I’m truly sorry to learn about the issues you discovered afterward. Items being left in drawers and damage to your furniture are absolutely not up to our standards, and I understand how frustrating that must have been. I'm glad to hear the couch is being taken care of, but I agree that greater care should have been taken throughout the entire process, especially during move-in when navigating tight spaces.
I’ll be following up with the team involved to review what happened and how we can improve our packing and handling procedures. Your input helps us do better, and we take it seriously.
I understand the operations manager is to receive a list of a couple other issue and we will make sure everything is fully addressed.
Thank you again for your feedback, and for giving us the opportunity to assist with your move.