With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Kate
Akeen was awesome! They expertly moved the couch and ottoman, were communicative and did a perfect job! Thank you!
Elaine
I shared 3 photos with Austin of what the movers left behind. Appalling! They can come back for a fee. Of course!
Response
Elaine, we’re sorry to hear your experience didn’t go as smoothly as expected. Our team has already spoken with you and sent movers back to assist with the remaining items, waiving the travel fee as a courtesy. We strive to be transparent and fair in our billing and service, and we appreciate the opportunity to make things right. Please don’t hesitate to reach out to our office directly if there’s anything further we can do to help.
Lois
Thanks to Brandon and your whole team for moving our things back to the office so quickly and efficiently yesterday. Many thanks to the office for being so helpful as we coordinated the size of the truck and where the crew would meet up with us to pick up things.
Bill
I lived in Guelph when your company actually began with two men! There is something nostalgic about this for me. I think I've used your company before. I am very satisfied with the "two men" who got my husband to his retirement home on Wednesday. They were patient and polite and had to work around a few obstacles, including a small elevator. I will hire both of them back in a pinch if needed!!
Maria
This was my third time using Two Men and a Truck and all moves were handled well. The young men were always courteous and got the job done efficiently. I would recommend your company in the future.
Response
Thank you for choosing Two Men and a Truck!
Marilyn
The two guys worked very hard, but my biggest disappointment is that although it said they would wrap the furniture, they did not wrap all the furniture and the furniture that wasn’t wrapped got scratched. Not sure why they didn’t wrap certain pieces, but those ended up with significant damage and they were really nice pieces like the dining room table and my bedroom dresser.
William
The moving team of three men were professional, quick, helpful and pleasant to converse with. This was the first big move I had made and the team surprised me with their truck packing skills. I would give them 6 stars.
Response
Hi, William!
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our team made your first big move smooth, efficient and even enjoyable. We’ll be sure to share your feedback with the movers — they’ll be so excited to hear they earned “6 stars” from you!
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our team made your first big move smooth, efficient and even enjoyable. We’ll be sure to share your feedback with the movers — they’ll be so excited to hear they earned “6 stars” from you!
Diane
Stephanie is friendly, knowledgeable, & very considerate of our needs. She helped take the stress out of moving . The 2 movers were so careful w our antiques, & knew how to take them apart & put back together. They were friendly , quick, & worked well together. The 3 together made our move very stress free ! Thank you!
Response
Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!
Chris
Professional and courteous. The team keep us informed every step of the move. Marcus and Q did a great job even while being shorthanded. The could have used a third person for this move.
Patty
Was upset that i was told i would get 3 men and only 2 showed up for the move, then the 3rd man came to unload. When i contacted the main office to inquire, i left a message and no one called me back but they received my message, because they contacted one of the men and they advised me that the office will compensate me. I feel i should have been called back also.
Response
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced on your job and for the lack of follow-up from our office. Your time and communication are very important to us, and we regret that you were not contacted directly after leaving your message.
We are reviewing this situation internally to ensure better coordination and communication moving forward.
The general manager will be reaching out to you to discuss your move in detail.
Thank you again for your patience and for allowing us the opportunity to improve.
We are reviewing this situation internally to ensure better coordination and communication moving forward.
The general manager will be reaching out to you to discuss your move in detail.
Thank you again for your patience and for allowing us the opportunity to improve.
