With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their top rated TWO MEN AND A TRUCK® moving experiences.
Richard
The exchange with the office staff was professional and courtieus. They showed up on time, and moved my stuff without damage. However, I have discovered that at least 3 items were not delivered. None had any real value, so I am assuming it was just sloppy work. Still it's a hassle to have to replace them.
Response
Richard, we do want to hear more about this situation. Please call our office at your earliest convenience to further discuss. Thank you!
Carmelia
The moving team we had were pleasant, polite, patient and courteous. If we had to move again, we would want the same 4 young gentlemen in assisting our next move if possible.
Laura
Laura
Response
Thank you so much, Laura! We’re thrilled to hear that your moving team made such a positive impression. Pleasant, polite, patient, and courteous is exactly what we strive for. We would be honored to assist you again in the future—and we’ll gladly request the same four gentlemen for your next move whenever possible. We truly appreciate your kind words!
Alexandra
being the 2nd move of the day is NOT a good thing! they came at4:30 pm {rush hour traffic} moved 26 boxes then back into rush hour traffic we went. it took the truck 40 min. to get to what should have been a 15min drive and I was charged for it!
Dana
The loading and unloading teams where great! Very friendly, patient and helpful.
Response
Thank you for the wonderful review! We’re glad to hear both your loading and unloading teams were friendly, patient, and helpful throughout the move. We appreciate you choosing us and are happy we could make your experience a positive one!
Deshannon
The movers that i encountered were very nice, quick and gentle with all of my belongings! I would definitely recommend this moving service.
Response
We appreciate the recommendation Deshannon! Thanks for choosing TWO MEN AND A TRUCK!
Brett
Great team, worked quickly - arrived on time
Response
Brett, thank you for your kind words and for choosing your Movers Who Care®!
Branson
Service was not completed. I was called a liar by Zach at the Bentonville office. Once the recorded call was reviewed, I received an apology but still did not receive the service I paid for. This was a very frustrating experience and a complete waste of my time. My stuff was never moved, but I was led on for multiple days. Nobody called to cancel, I had to call them to find out. Unprofessional!!!
Response
Branson,
Thank you for sharing your experience. We’re truly sorry for the frustration you felt and for how the situation came across during the early conversations and we’re glad we were able to talk through the misunderstanding and reach a resolution so the service could be completed.
While the situation ended on the right note, we regret that the process leading up to it caused unnecessary stress. Our goal is always to keep communication clear and respectful, and we’re sorry this experience did not reflect that at first.
If there’s anything more you’d like us to address or anything further you need, please let us know—we truly appreciate the chance to make things right.
Thank you for sharing your experience. We’re truly sorry for the frustration you felt and for how the situation came across during the early conversations and we’re glad we were able to talk through the misunderstanding and reach a resolution so the service could be completed.
While the situation ended on the right note, we regret that the process leading up to it caused unnecessary stress. Our goal is always to keep communication clear and respectful, and we’re sorry this experience did not reflect that at first.
If there’s anything more you’d like us to address or anything further you need, please let us know—we truly appreciate the chance to make things right.
Jill
Our team was friendly and polite and worked so hard. Despite not being able to finish in one day, the main office got us scheduled with a different team the very next day to finish up, despite it being the day before Thanksgiving.
Response
Jill, thank you for sharing your experience with us. While we regret that the job couldn’t be completed in a single day, we’re happy our office was able to get another crew out the very next day—especially right before Thanksgiving—to ensure everything was finished for you. We truly appreciate you choosing Two Men And A Truck.
Nikija
They were very professional, friendly, hard working, respectful and plenty.
Anthony
Very happy with service and their dedication to help a Veteran.
Response
Anthony, we are happy we could help! Happy New Year!
