Reviews
Ashlee
The team was amazing! They worked fast and were professional. I’m impressed with how quickly they were able to move everything and keep my items in great shape. Nothing was damaged, and they made the moving process seamless for me.
Response
Ashlee, thank you for your generous review. We are glad our team was fast, professional, and careful; we will ensure they receive your kind words! Thanks again for choosing TWO MEN AND A TRUCK®!
Merianne
My movers were great! They worked efficiently and were friendly and professional. I did not appreciate however, after an hour into the service, I had to sign a "revised" contract in case the move took longer than the original estimate. This seemed premature and felt like you were trying to make more money, even though it was not warranted. The move took just under the original time estimate.
Response
Merianne, thanks for the review and for choosing TWO MEN AND A TRUCK®! If you have any issues, please contact us at 425-332-6200.
Laurie
Could not have been happier with the team from 2 men and a truck. They were polite careful and very effiecent. I was surprised at the amount care of with they wrapped packed and unpacked my things. They covered doors and laid down rugs. Made sure to ask and place everything where I wanted it.
Response
Laurie, thank you for your awesome review. We are glad our team was polite, careful, and efficient; we will ensure they receive your kind words! Thanks again for choosing TWO MEN AND A TRUCK®!
Carolyn
Scott & Nick C. were prompt and professional. We want to use them again for our next move! Thank you!
Response
Carolyn, thank you for your kind words and for choosing TWO MEN AND A TRUCK®! We will ensure Scott and Nick receive your compliments!
Nav
Danielle made scheduling a breeze. Payton and Damani were efficient and polite as usual! :)
Response
Nav, thanks for the kind words and for choosing your Movers Who Care®! We will ensure Danielle, Payton, and Damani receive your praises!
Keshav
The experience with two men and a truck was painful and abysmal. I had 4/5 conversations while planning CSR and very detail provided the most accurate description of all what required to be moved. The CSR Mathiiew assessed it to be 8/9 hours job of 3 men.
On the day of move they experience was deeply painful, they broke items, left scratches in my new home and left with out completing the job.
On the day of move they experience was deeply painful, they broke items, left scratches in my new home and left with out completing the job.
Response
We’re very sorry to hear that your moving experience did not meet your expectations. This is not the level of service we strive to provide, and we take your feedback seriously.
After a thorough internal review, we found that the move presented significantly different conditions than originally estimated. The inventory on moving day was substantially larger than what was discussed during booking, and many items were oversized and heavier than typical, which increased the complexity and time required. Additionally, the layout of the destination—a three-story townhome with a narrow stairway—created safety concerns for both your belongings and our crew.
Our team did their best to protect your items by pad-wrapping and handling them with care, and additional crew members were sent at no extra charge to assist with unloading due to fatigue and the challenging conditions. Unfortunately, despite these efforts, we were unable to complete the move within the scheduled time, and a portion of the inventory remained at the original location.
We also regret to hear about your concerns regarding the damage to your home. While our team did communicate potential risks due to the size and weight of certain items, we understand how frustrating this situation must have been for you.
We appreciate your feedback, as it helps us improve our processes—particularly around ensuring estimates align as closely as possible with actual moving conditions. If you would like to discuss your concerns further, please reach out to our office directly so we can review your situation in more detail.
After a thorough internal review, we found that the move presented significantly different conditions than originally estimated. The inventory on moving day was substantially larger than what was discussed during booking, and many items were oversized and heavier than typical, which increased the complexity and time required. Additionally, the layout of the destination—a three-story townhome with a narrow stairway—created safety concerns for both your belongings and our crew.
Our team did their best to protect your items by pad-wrapping and handling them with care, and additional crew members were sent at no extra charge to assist with unloading due to fatigue and the challenging conditions. Unfortunately, despite these efforts, we were unable to complete the move within the scheduled time, and a portion of the inventory remained at the original location.
We also regret to hear about your concerns regarding the damage to your home. While our team did communicate potential risks due to the size and weight of certain items, we understand how frustrating this situation must have been for you.
We appreciate your feedback, as it helps us improve our processes—particularly around ensuring estimates align as closely as possible with actual moving conditions. If you would like to discuss your concerns further, please reach out to our office directly so we can review your situation in more detail.
Mia
TWO MEN AND A TRUCK Are top of the Line movers! They are careful, yet efficient. Caring and respectful! And I cannot speak highly enough of these two wonderful gentlemen; Luna and James!!! Let's go!! 10 stars!!
Response
Mia, thank you for your generous review. We are glad Luna and James were careful, efficient, and respectful; we will ensure they receive your kind words! Thanks again for choosing TWO MEN AND A TRUCK®!
Gina
We needed two trucks and 4 men for our recent move and they were great to work with. Very professional, friendly and respectful of property. Was the same for our previous move 4 years ago. I would highly recommend Two Men and a Truck.
Response
Gina, thank you for your generous review. We are glad our team was professional, friendly, and respectful; we will ensure they receive your kind words! Thanks again for choosing your Movers Who Care®!
Barb
Westley and Wyatt were very professional and nice to work with. The move went quite smoothly.
Response
Barb, thank you for your kind words and for choosing TWO MEN AND A TRUCK®! We will ensure Westley and Wyatt receive your compliments.
Alexander
Payton and devin were great and got everything moved really quickly they moved everything with no breakage and put things where I asked them too. Overall I would recommend them to others and would use two men and a truck for my next move if I have to move.
Response
Alexander, thank you for your generous review. We are glad Payton and Devin were quick and did a great job; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
