Reviews
Jim
There were some issues getting the move scheduled, I was never contacted after submitting my quote, then I used the chat feature (after normal hours) and was told that a note would be sent to the office to contact me and then I ended up sending an email requesting someone to confirm if the movers would be available when I needed them. Once contact was made, everything was great.
The movers took great care of my property and the buildings that they were moving in and out of. Nobody likes moving but having a moving company that you trust takes a lot of the stress out of an otherwise stressful process.
The movers took great care of my property and the buildings that they were moving in and out of. Nobody likes moving but having a moving company that you trust takes a lot of the stress out of an otherwise stressful process.
Response
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<div>Jim,<br/><br/>We apologize for taking a long time to get to you. We are working to fix the problem so that does not happen for other customers. We are glad to hear that your move itself went well. The moving crew worked very hard to provide you with an excellent moving experience. They aimed to make your move stress free and painless. Thanks again. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jim,<br/><br/>We apologize for taking a long time to get to you. We are working to fix the problem so that does not happen for other customers. We are glad to hear that your move itself went well. The moving crew worked very hard to provide you with an excellent moving experience. They aimed to make your move stress free and painless. Thanks again. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
The process was straightforward and the office staff was very helpful. The movers were prompt, courteous, and professional. The service was excellent and the price was very competitive. Would definitely want to use Two Men and Truck for our next move.
Elaine
The movers were great. They moved quickly and efficiently to load and unload our belongings. They finished over three hours earlier than the estimated time. They were very polite and were a pleasure to work with. I would definitely use TWO MEN AND A TRUCK again and recommend them to anyone who was looking for moving services.
Response
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<div>Elaine,<br/><br/>We are glad to hear that you had such a great experience with our moving team. They know that moving is difficult and stressful. They aimed to make your move easy and fun. Thank you for referring us to others you know. That means a lot to us. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Elaine,<br/><br/>We are glad to hear that you had such a great experience with our moving team. They know that moving is difficult and stressful. They aimed to make your move easy and fun. Thank you for referring us to others you know. That means a lot to us. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
Are movers Brandon and Devin really made our move stress free. They were extremely helpful and courteous. We will definitely use Two Men and A Truck for our next move.
Response
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<div>Jennifer,<br/><br/>Thanks for your review. Brandon and Devin worked very hard to make your move stress free and easy. They know that a little bit of courtesy goes a long way on a stressful day. Thanks again and enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jennifer,<br/><br/>Thanks for your review. Brandon and Devin worked very hard to make your move stress free and easy. They know that a little bit of courtesy goes a long way on a stressful day. Thanks again and enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lynne
I was impressed with all aspects of this process and especially the moving team. They were very kind, courteous, efficient and patient.
Response
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<div>Lynne,<br/><br/>The crew appreciates your kind words. They worked very hard to make your move a stress free and easy as possible. Thanks again, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lynne,<br/><br/>The crew appreciates your kind words. They worked very hard to make your move a stress free and easy as possible. Thanks again, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erin
Brian was very helpful and courteous. The other truck driver seemed annoyed most of the time. The team spat a fair amount too which I felt was unprofessional. Items were mostly placed in the right rooms, though more in the middle of the room than the edges so it was tough to unpack. I appreciate their efficiency with time and they ended up coming in under the estimated cost. We will use Two Men again, but this experience was not quite as smooth as the previous move.
Response
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<div>Erin,<br/><br/>We are sorry that things did not go as well as the should. Management has been made aware of the mover having a bad attitude. Also, we will work the crew on stacking boxes better. We appreciate your business and hope to see you again for a future move. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Erin,<br/><br/>We are sorry that things did not go as well as the should. Management has been made aware of the mover having a bad attitude. Also, we will work the crew on stacking boxes better. We appreciate your business and hope to see you again for a future move. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Best move ever! Great staff, all costs clearly explained and estimated. Right on time on moving day, careful with all 7500 pounds of items, and finished over an hour earlier than the estimated time. Great service and people!
Response
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<div>John,<br/><br/>Thank you so much for your review. It is challenging to move such a heavy item, but our movers are up to the challenge. The crew worked very hard to make your move efficient and affordable. We were glad to serve you. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John,<br/><br/>Thank you so much for your review. It is challenging to move such a heavy item, but our movers are up to the challenge. The crew worked very hard to make your move efficient and affordable. We were glad to serve you. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Giti
Just needed to move some furniture around the house ,The Two men & truck did a great job at it .
Response
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<div>Giti,<br/><br/>Thank you for choosing us for your move. We were more than happy to help you with moving your furniture. It is great to hear the crew did a fantastic job for you. If you ever need help again, please let us know. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Giti,<br/><br/>Thank you for choosing us for your move. We were more than happy to help you with moving your furniture. It is great to hear the crew did a fantastic job for you. If you ever need help again, please let us know. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Candie
Over all the service was pretty good. The one exception is the men only brought five boxes. When I spoke to the woman in the office, I told her I wasn't sure exactly how many boxes I would need. She said that wouldn't be a problem and the guys always bring extra boxes. When the men showed up, they only had five boxes and no more. They said they only bring the exact amount that is requested. I used 2 men and a truck twice in the past, and this never happened. nearly half of my belongings were left behind and I still was charged the full price. This was very disappointing. The men were appologetic, but since I am blind and can't drive, I was stuck with no other option but to ask the maintainance man at my previous residence to help.
Response
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<div>Candie,<br/><br/>We apologize for the inconvenience and the mistake. Management is aware of the issue and will be working with the sales team so that mistake will not happen again. If you would like to speak with management about your move further, please contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Candie,<br/><br/>We apologize for the inconvenience and the mistake. Management is aware of the issue and will be working with the sales team so that mistake will not happen again. If you would like to speak with management about your move further, please contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Camis
This team was professional, thoughtful and pleasant from start to finish. They treated me and my belongings with care and dedication. The lead mover was very experience and alleviated my concerns about my antiques that had been damaged in a previous move. He was careful to wrap everything and explain how it would be put in the truck to ensure that it would be safe. The office had miscalculated what was needed and the assistant manager was able to get a second truck and stayed on the job himself to make it happen. They were cheerful and pleasant throughout the day and had a really positive, can do, attitude. After a recent disastrous long distance move, this team was a breath of fresh air. I highly recommend them!
Response
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<div>Camis,<br/><br/>We appreciate hearing that our team did a fantastic job for you. We apologize for the miscalculation with the number of trucks for your move. Management will speak to the sales team about not making a mistake like that again. Thank you for recommending us to others. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Camis,<br/><br/>We appreciate hearing that our team did a fantastic job for you. We apologize for the miscalculation with the number of trucks for your move. Management will speak to the sales team about not making a mistake like that again. Thank you for recommending us to others. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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