Reviews
Eliana
Guys were great! I canandacirc;??t rememen their names - Iandacirc;??m so sorry! Hopefully you can look it up
Danita
This was a fun efficient team!!! Respectful, yet casual. Very careful, but hustled every minute. The dream team for moving!
Caroline
I will be glad to share my experience with others and to refer Two men and a Truck.
Kellyn
Jason, Jonathan, and Mike were are movers and they were AWESOME. Very professional and VERY fast. I will be recommending them and requesting them for future moving needs.
Joanne
Jason and Mike were fast, efficient, careful and professional.
Patricia
The moving crew was very professional and made the moving experience stress free
Sean
The actual movers were great. There was some overlap in personnel from pickup to dropoff, and the guys took good care of packing and moving. I however had a terrible experience with our office rep, Kim A. After being extremely attentive in getting my business, she dropped off from there. I had to call multiple times to get ANY confirmation, most of which I did not get. Kim also did not schedule our move for the correct day, and I didn't know until after calling 3-4 times earlier that day. I was promised some refunds/discounts/reimbursements for hotels and never received them. The movers came the following day, but I still did not get a call regarding when they were coming (I had called 2-3 times just to get confirmation... but never got it). I don't recommend using these guys ever again.
Response
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<div>We realize that mistakes do happen even when we make all attempts to avoid them, so we deeply apologize for the inconvenience, Sean. We did have some scheduling issues however as soon as it was brought to our attention we reached out to you with resolutions. We put a lot of time into making sure we were able to get the move done for you the following morning. Kimberly was responding via text to your inquires about the ETA even though she was not working that day in attempt to leave you satisfied. We are still happy to credit you for any hotel accommodations however, we didn't receive anything back as far as receipts were concerned. We also discounted the move itself. Although we rarely have issues resulting in office error, we are extremely proud of the hard work our movers put in. In reflection of the quality of the move itself, we hope that you do choose to refer us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We realize that mistakes do happen even when we make all attempts to avoid them, so we deeply apologize for the inconvenience, Sean. We did have some scheduling issues however as soon as it was brought to our attention we reached out to you with resolutions. We put a lot of time into making sure we were able to get the move done for you the following morning. Kimberly was responding via text to your inquires about the ETA even though she was not working that day in attempt to leave you satisfied. We are still happy to credit you for any hotel accommodations however, we didn't receive anything back as far as receipts were concerned. We also discounted the move itself. Although we rarely have issues resulting in office error, we are extremely proud of the hard work our movers put in. In reflection of the quality of the move itself, we hope that you do choose to refer us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Aida
Ours was a very peculiar situation. We are a business and needed to have files moved that we were directed to confiscate. Two Men and a Truck reviewed their policy, informed us of what they required, received the necessary documentation from us and were there and ready when we needed them. Great service, great follow through.
Vanessa
Jason and Michael are unique young gentlemen. They are extremely customer focused, courteous and respectful. They worked hard and nonstop for over nine hours up and downstairs and the smile never left their faces. They did not even stop for lunch and where so ever grateful for the cold drinks and little snack I offered them. The service they provided was exceptional.
Maxine
The movers were great. We had a good experience with this company!
