Reviews
Tommy
I had to rate my moving team as a whole, but some were way better than others. There were 5 movers that came. I did not appreciate my uncovered dining room table top used and an office top sign things on. they also set tools on my dresser top which I asked them to move off. One mover picked up a small antique dresser by himself moving it as the drawers were falling out on my driveway. it was not wrapped or blanketed. Another mover had to help him. My dining room table top was brought in to my new place with some damage. I never saw it wrapped as they took it from my old house and brought it in my new one. Some of my walls were scuffed and I had to fix myself because new owner moving in. The movers were very hard working and polite, and did a good job despite the problems
Carmen
They left lots of bigger stuff because there was glass doors or mirrors in it. And brought a lot of little bins and smaller light stuff after I specifically said please make sure that you get all the bigger stuff. I had to call friends and borrow a bigger trailer to go back and move the rest. Because the person we were renting the storage building from was upset.
Response
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<div>Hi Carmen, thank you for sharing your feedback. We're sorry to hear you were not completely satisfied with our services. Our records indicate you've been in contact with our location manager to express your concerns. He spoke with the movers to understand why they loaded the truck as they did and addressed it with them. We apologize for the inconvenience they have caused. If you would like to discuss this further, please contact Brandon Chalmers. Thank you!</div>
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<div>Hi Carmen, thank you for sharing your feedback. We're sorry to hear you were not completely satisfied with our services. Our records indicate you've been in contact with our location manager to express your concerns. He spoke with the movers to understand why they loaded the truck as they did and addressed it with them. We apologize for the inconvenience they have caused. If you would like to discuss this further, please contact Brandon Chalmers. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rinda
They were there on time, friendly, professional, and took great care when moving our furniture.
Jessica
I was told by the office, that the movers were scheduled for 10:00AM - 12:00PM on Wednesday the 22nd. No one was there at that time, so I called at 10:15AM. Once I called due to no one being present, I was surprised by the office's response to my call. I relayed the information I had been given about times, and the receptionist said, "No. Your window is between 11:15AM and 2:15PM." Not happy she said, "No." I said, "That isn't what I was told prior and that is the reason I am calling." She proceeded to tell me my window for the movers to show up was between 11:15AM - 2:15PM and that they would call me as they got closer. The movers called me around 12:10PM and arrived around 12:30PM. This is why my feedback is rated poor for the overall satisfaction for the office team.
Richard
The moving team was OUTSTANDING. They worked non-stop and what impressed me was their attitude. They took care to properly protect my home and furnishings. It was apparent they worked well with each other (joking, communicating, teamwork). I would use them again!!!
Jennifer
I was so pleased with the service we received. The movers were professional and friendly. They took such good care of my mom's things. This was especially important to me. I will recommend you and use you for any future moving needs.
Scott
My brand new floor ended up with 8 big scratches. My desk got a huge scratch. My office door jam got scuffed. Lots of careless damage.
Gregg
Very flexible to work with. Would use again for sure. Price was very competitive.
Nancy
Everything was fine. Jose, Jordan and Val did a great job, had good attitudes and good senses of humor, were very thorough and cooperative. Good job!!!
Mark
This is the first time using Two Men and a Truck - it was a pleasant experience and I would use them again! The men that arrived were courteous and helpful to my needs, and reviewed everything that would be done that day and the expected time frame. Everything went to plan and finished earlier than expected.
