Reviews

02/27/2024

Eddie

5 out of 5 stars
Chris, Derian, & Bobby were the best: fast, efficient, safe, & professional.
A credit to your organization. Courteous & competent.
Response
Hi, Eddie -

Thank you so much for your fantastic review! We're thrilled to hear that Chris, Derian, and Bobby made your moving experience a positive one. Fast, efficient, safe, and professional are exactly the qualities we strive for in our team, and it's great to know we delivered on that promise. Your kind words about our team being a credit to our organization mean a lot to us. We take pride in having courteous and competent movers who go above and beyond for our customers. Wishing you all the best in your new space!
02/27/2024

Gordon

5 out of 5 stars
Great team of guys... worked hard and were very fast, but safe. Would recommend this team to anyone.
Response
Hi, Gordon -

We're thrilled to hear that you had a positive experience with our team of hardworking and efficient movers. Safety and speed are top priorities for us, and we're delighted to know that it reflected in your moving experience. Your recommendation means the world to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you all the best in your new space!
02/23/2024

Taryn

5 out of 5 stars
Rocky, Chris, and Pascal did a great job. they were fast, extremely personable, and very thorough. It was great getting to work with them and I would recommend them to anyone!
Response
Taryn -

Thank you so much for your fantastic review! We're thrilled to hear that Rocky, Chris, and Pascal delivered an outstanding moving experience for you. Fast, personable, and thorough – that's the kind of service we strive for, and we're delighted they lived up to that standard. We'll be sure to pass along your kind words to Rocky, Chris, and Pascal. Recommendations like yours mean the world to us, and we appreciate you taking the time to share your positive experience.
02/16/2024

Susie

5 out of 5 stars
There was a slight problem with the time quoted for the move pickup time but it was corrected in a timely manner and was cone a the scheduled time. The two men that came were on time, polite and easy to work with. They completed the move in a reasonable amount of time without any problems. I would and will recommend their services to anyone needing a moving service.
Response
Hi, Susie -

Thank you for taking the time to share your experience with us. We sincerely apologize for the initial inconvenience regarding the quoted pickup time, but we're pleased to hear that our team promptly addressed and corrected the issue, ensuring the move was conducted at the scheduled time. We appreciate your understanding and are delighted that the two men who assisted you were on time, polite, and easy to work with. It's great to know that the move was completed efficiently and without any problems. Your recommendation is the highest compliment we could receive, and we're grateful for your trust in our services.
02/15/2024

Toni

5 out of 5 stars
Jesus and Kendrick were so efficient, worked as a team, polite and listened to my concerns about my property. I would like them to be on the job to return my property to my house.
Response
Toni -

Thank you for your kind words about Jesus and Kendrick! We're thrilled to hear that they provided efficient, teamwork-oriented, and polite service during your move. Your feedback about their attentiveness to your concerns is greatly appreciated. We understand the importance of having a reliable team, and we'll do our best to ensure that Jesus and Kendrick are assigned to handle the return of your property to your house. Your satisfaction is our priority, and we look forward to providing you with the same level of excellent service on your next move.
02/03/2024

Ginger

3 out of 5 stars
The Schedulimg team was terrible - waited nearly two hours on scheduled day and had to reschedule again for next day and had to wait again. The moving guys were great but I should have received a discount for all of the wasted time I spent waiting. I only knew of status because I kept calling to check.
Response
Hi, Ginger -

Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconvenience you faced during your move. We appreciate your candid feedback, and I want to assure you that we take your concerns seriously.
We understand that waiting nearly two hours on the scheduled day and having to reschedule for the next day was frustrating. This falls short of the level of service we aim to provide, and for that, we sincerely apologize.
While we are pleased to hear that our moving team performed well, we acknowledge that your overall experience were scheduling issues. We also understand that communication could have been more proactive, and we apologize for any inconvenience caused by not keeping you better informed about the status of your move. We are working on improving our communication processes to ensure a smoother experience for our customers.
02/01/2024

Beth

5 out of 5 stars
I was very satisfied with my move and the movers were very professional and fast. I will definitely request them again, if needed.
Response
Hi, Beth -

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with your move and that our team of movers provided professional and fast service. We truly appreciate your kind words and are delighted to know that you would consider requesting our services again if needed. We wish you the best and look forward working with you again!
02/01/2024

Dorothy

5 out of 5 stars
We had a great moving team, Tray and Christian was very polite and friendly. I would recommend them again, great fellow's. They moved us in the order we ask for and it was a small challenge. Awesome work guys you earned your money for sure !!!
Response
Hi, Dorothy -

Thank you so much for taking the time to share your positive experience with our moving team, Tray and Christian! We are thrilled to hear that they were not only polite and friendly but also met your expectations by moving you in the order you requested, despite the small challenges. It's fantastic to know that Tray and Christian provided you with awesome service and earned their keep! We truly appreciate your recommendation and are delighted that we could make your moving experience a great one. Wishing you the best in your new home!
01/24/2024

Don

5 out of 5 stars
These guys did an outstanding job. On time professional attitude hard working and efficient. Would recommend them to everyone.
Response
Hi, Don -

This is great to hear! Thank you so much for choosing to move with us. We appreciate your business. We wish you the best in your new home!
01/22/2024

Shelby

2 out of 5 stars
The movers first asked to come early ‘cuz an earlier appt cancelled. It canx because of rain and it was raining at my house too so I said no. they showed up more than 2 hours past
scheduled time. Everything got moved after dark. The leather couch was ripped, the grill was bent & screws are missing & the wooden chest was scratched. I’ve called twice to make claim but no call back yet.
Response
Hi, Shelby -

We understand the frustration these issues have caused, and we want to assure you that we are committed to resolving this matter to your satisfaction. We value your feedback and thank you for bringing these concerns to our attention.