or
Reviews
Michelle
Demontra and Jamarius were timely, polite, professional. They did a good job moving a refrigerator and a freezer into an awkward tight space
Response
Hi, Michelle -
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Demontra and Jamarius provided you with excellent service. Our team takes great pride in being timely, polite, and professional while ensuring your belongings are moved safely and efficiently, even in challenging spaces. We truly appreciate your feedback. Thank you again for choosing us!
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Demontra and Jamarius provided you with excellent service. Our team takes great pride in being timely, polite, and professional while ensuring your belongings are moved safely and efficiently, even in challenging spaces. We truly appreciate your feedback. Thank you again for choosing us!
Don
Overall the moving team did a good job. They were attentive to my needs and were generally very careful with my furniture. I would suggest they use straps on there dollies to prevent items from falling off of the dollies. They did drop my washing machine off the dolly as they brought it down the ramp from the truck. If the machine had been strapped to the dolly it would not have been dropped.
Response
Hi, Don -
We are so sorry to hear this. If you already have not, please reach out to our claims department and we will be happy to work through this with you.
We are so sorry to hear this. If you already have not, please reach out to our claims department and we will be happy to work through this with you.
Jennifer
This was my first time using two men and a truck, and I was pleasantly surprised with the competitive rates, and the service was absolutely excellent. The moving team was outstanding. Very professional very efficient. Very willing to help. Excellent customer service.
Response
Hi, Jennifer -
Thank you so much for sharing your experience! We're thrilled to hear that your first encounter with Two Men And A Truck exceeded your expectations. Providing competitive rates and excellent service is what we strive for, and we're delighted that you found our moving team to be outstanding, professional, efficient, and willing to assist. We truly appreciate your kind words. Wishing you the best in your new home!
Thank you so much for sharing your experience! We're thrilled to hear that your first encounter with Two Men And A Truck exceeded your expectations. Providing competitive rates and excellent service is what we strive for, and we're delighted that you found our moving team to be outstanding, professional, efficient, and willing to assist. We truly appreciate your kind words. Wishing you the best in your new home!
Sarah and Scott
The gentlemen who moved us were respectful and friendly. But they broke a large, very expensive armoire. I got the $100 repair/replacement plan when I booked the move. The gentlemen who moved us told us you would call us the following weekday, which did not happen. We called your office, and for two days in a row, we got the run around. Still not able to make a claim. Will be calling attorney.
Response
Hi, Scott -
We reached out to you via voicemail from our claims department, informing you that we would also be sending an email. In addition, the claims department has forwarded further inquiries regarding the claim process to the email address on file.
We reached out to you via voicemail from our claims department, informing you that we would also be sending an email. In addition, the claims department has forwarded further inquiries regarding the claim process to the email address on file.
Kimberly
The movers were kind patient and considerate of the items that were important to me, all the while being aware that they were on a time frame to get us where we needed to be by a certain time, and they did get us there on time. Pasqual and Greg are highly recommended for a raise. I will never use anyone else.
Response
Hi, Kimberly -
Thank you immensely for taking the time to share your experience with us. We are thrilled to hear that Pasqual and Greg provided you with exceptional service during your recent move. It's heartening to know that they handled your belongings with care and consideration, while also ensuring punctuality in meeting your time constraints.
Your commendation of Pasqual and Greg's professionalism and dedication truly means the world to us. We deeply appreciate your recommendation for a raise for them; they will be recognized for their outstanding performance.
We are genuinely grateful for your trust in our services and your loyalty as a customer. It is our utmost priority to continue delivering top-notch service to you and all our valued clients. Should you ever need assistance with moving in the future, please don't hesitate to reach out to us.
Thank you immensely for taking the time to share your experience with us. We are thrilled to hear that Pasqual and Greg provided you with exceptional service during your recent move. It's heartening to know that they handled your belongings with care and consideration, while also ensuring punctuality in meeting your time constraints.
Your commendation of Pasqual and Greg's professionalism and dedication truly means the world to us. We deeply appreciate your recommendation for a raise for them; they will be recognized for their outstanding performance.
We are genuinely grateful for your trust in our services and your loyalty as a customer. It is our utmost priority to continue delivering top-notch service to you and all our valued clients. Should you ever need assistance with moving in the future, please don't hesitate to reach out to us.
Jenell
The service has been great , the movers were pleasant and worked hard to be quick and sufficient what bothered me was the lack of communication they didn’t call we had to call the movers to see if they were even showing up and when they got to the destination they did call they just showed up and I wasn’t there at the location at the time . So others than communication it’s been an okay experienc
Response
Hi, Jenell -
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our movers to be pleasant and hardworking during your move. However, we sincerely apologize for the lack of communication that you experienced. We understand how important clear communication is throughout the moving process, and we regret any inconvenience this may have caused. We will certainly address this issue with our team to ensure that it doesn't happen again in the future. Despite this hiccup, we're glad to hear that overall, your experience with us was satisfactory. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our movers to be pleasant and hardworking during your move. However, we sincerely apologize for the lack of communication that you experienced. We understand how important clear communication is throughout the moving process, and we regret any inconvenience this may have caused. We will certainly address this issue with our team to ensure that it doesn't happen again in the future. Despite this hiccup, we're glad to hear that overall, your experience with us was satisfactory. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.
Ivy
Kendrick and the team did a fantastic job on my move. They were very professional and took care of my items. Highly recommend!!
Response
Hi, Ivy -
Thank you so much for taking the time to share your experience! We're thrilled to hear that Kendrick and our team were able to provide you with excellent service during your move. Ensuring the safety and care of your belongings is always our top priority, and we're delighted that you found our team to be professional and attentive. Wishing you the best in your new home!
Thank you so much for taking the time to share your experience! We're thrilled to hear that Kendrick and our team were able to provide you with excellent service during your move. Ensuring the safety and care of your belongings is always our top priority, and we're delighted that you found our team to be professional and attentive. Wishing you the best in your new home!
Charles
Jesus, our move team lead, called the morning of our move to make sure he had the right size truck and supplies. He and Eden arrived on time and wasted no time in getting started. Both worked without stopping to get us into our new place in a most efficient and cost effective manner. They were highly professional the entire move.
Response
Hi, Charles -
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Jesus and Eden provided you with such outstanding service during your move.
Ensuring that we have the right resources on hand is a top priority for us, and we're glad to hear that Jesus reached out to confirm the details beforehand. Efficiency and professionalism are core values of our team, and it's wonderful to know that Jesus and Eden exemplified these qualities throughout your move.
We truly appreciate your business and wish you the best in your new home!
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Jesus and Eden provided you with such outstanding service during your move.
Ensuring that we have the right resources on hand is a top priority for us, and we're glad to hear that Jesus reached out to confirm the details beforehand. Efficiency and professionalism are core values of our team, and it's wonderful to know that Jesus and Eden exemplified these qualities throughout your move.
We truly appreciate your business and wish you the best in your new home!
Edward
Trey and the 2 other men were very good. Professional and in no hurry to do anything but take care of our needs. Very patient as moves are always stressful. So, yes, I would recommend this team and will use them for any subsequent moving needs.
Best regards, Ed
Best regards, Ed
Response
Hi, Ed -
Thank you so much for taking the time to share your positive experience with our moving team. We are thrilled to hear that Trey, Rocky, and Demontra provided professional and patient service during your move. We understand that moving can be a stressful experience, and we are committed to making it as smooth and stress-free as possible for our customers.
It's wonderful to know that you felt well taken care of and that the team prioritized your needs. We greatly appreciate your recommendation and are honored that you would consider using our services for any future moving needs. Customer satisfaction is our top priority, and we are delighted to have met your expectations. Wishing you the best in your new home!
Thank you so much for taking the time to share your positive experience with our moving team. We are thrilled to hear that Trey, Rocky, and Demontra provided professional and patient service during your move. We understand that moving can be a stressful experience, and we are committed to making it as smooth and stress-free as possible for our customers.
It's wonderful to know that you felt well taken care of and that the team prioritized your needs. We greatly appreciate your recommendation and are honored that you would consider using our services for any future moving needs. Customer satisfaction is our top priority, and we are delighted to have met your expectations. Wishing you the best in your new home!
David
Thanks so much for your timely ability to meet my move needs on short notice. My weekend call was returned on Monday morning and the move was Monday noon. That was great. My only negative was that they charged me an extra .25 of an hour although we were finished up in less that 2 hours (12-2). Refund if that would really be appreciated by my elderly father on a minimal income.
Response
Hi, David -
Thank you for sharing your feedback, and we appreciate your kind words about our team's ability to meet your move needs on short notice. We're glad we could assist you promptly and make the process convenient for you.
Regarding the additional charge, we sincerely apologize for any inconvenience caused. Our goal is to provide transparent and fair pricing, and it seems there might have been a misunderstanding. We're committed to resolving this issue and ensuring your satisfaction.
We will have our team reach out to you, so we can review the details of your move and address the extra charge promptly. We understand the importance of every penny, especially for someone on a minimal income, and we want to make things right.
Your feedback is invaluable to us, and we appreciate your understanding as we work to resolve this matter. Thank you for choosing us, and we look forward to the opportunity to make amends.
Thank you for sharing your feedback, and we appreciate your kind words about our team's ability to meet your move needs on short notice. We're glad we could assist you promptly and make the process convenient for you.
Regarding the additional charge, we sincerely apologize for any inconvenience caused. Our goal is to provide transparent and fair pricing, and it seems there might have been a misunderstanding. We're committed to resolving this issue and ensuring your satisfaction.
We will have our team reach out to you, so we can review the details of your move and address the extra charge promptly. We understand the importance of every penny, especially for someone on a minimal income, and we want to make things right.
Your feedback is invaluable to us, and we appreciate your understanding as we work to resolve this matter. Thank you for choosing us, and we look forward to the opportunity to make amends.
