Reviews

08/15/2018

Alexander

out of 5 stars
First Service: Personnel didn't brig the necessary tools to disassembly/assembly accordingly.
Second Service: The personnel didn't care correctly of the property, causing damages to the Main Door. Details are included in the report and, after two weeks, I have not received any call, email related to the incident and, how the company will proceed to repair the damage, that is not acceptable
08/14/2018

Nora

out of 5 stars
I once again had excellent service with this company. The movers show up with a great attitude, are friendly and professional and handle everything with care. Top notch service.
Response
<div class="bv-review-response-container">
<div>Thank you, Nora!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/14/2018

Roane

out of 5 stars
The office staff followed up well in advance for planning via email, voicemail, and phone.
The moving team was on time, courteous, extremely efficient.
Overall very good value for service provided, and would definitely refer to others.
Thank you
Response
<div class="bv-review-response-container">
<div>A personal recommendation is the best compliment! Thank you, Roane!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/13/2018

Robbie

out of 5 stars
The crew was very experienced which allowed me to relax and let them handle the whole job. VERY SATISIFIED.
Response
<div class="bv-review-response-container">
<div>So glad to hear that our crew exceeded your expectations! Thank you, Robbie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/13/2018

Jenie

out of 5 stars
Excellent service was provided! We highly recommend this company to anyone who is moving into the area. Thank you!
Response
<div class="bv-review-response-container">
<div>Thank you, Jenie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/13/2018

Penny

out of 5 stars
The guys worked hard and seemed to take great care of our things. All items went from a home to storage. All items were packed by us. Many note in boxes (lamps & furniture). We had antiques and other furniture that they wrapped carefully with plastic to try to protect them. Items are still in storage so we don't know if anything was broken -- hopefully not. They were extremely courteous & pleasant. We will use Two Men & A Truck again for our local moves.
Response
<div class="bv-review-response-container">
<div>We look forward to your next move, Penny! Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/13/2018

Marilyn

out of 5 stars
Professional service from the moment I called. Easy to ask questions and flexible to fit my schedule. I highly recommend this company and if I move again I’ll ask for the same movers as they were courteous, professional, and cared about my belongings. I loved that all I had to do was point and that’s where they would place my items. Highly recommend this company and recommend to ask for Daryl, David, and Shamar. They did a FANTASTIC job!
Response
<div class="bv-review-response-container">
<div>Thank you for your review, Marilyn! So glad our crew made your moving day a breeze!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/11/2018

Stan

out of 5 stars
I contacted Austin with Two Men Movers a couple of weeks ago in early August to schedule to move my daughter's bed and misc items from my house in Spring Tx to her new rent house in Huntsville Tx as she is finishing her senior year of college at Sam Houston. The movers came to my house on time and were very courteous and thorough. I had informed Austin that my daughter's bed would very easy to assemble once moved to her bedroom at her new rent house as there were no bolts, screws or nuts as each corner of the bed frame had metal slots that would be very easy for the movers to setup into the headboard and footboard to assemble for my daughter. I asked my daughter how the move went once the movers were complete and she told me that they did not setup her bed. I was very disappointed!
Response
<div class="bv-review-response-container">
<div>Hi Stan, I am so sorry that the crew missed this last step. As soon as I read your feedback I contacted our Ops team about getting someone out to your daughter&#39;s house right away. We appreciate the opportunity to fix this oversight!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/10/2018

Jason

out of 5 stars
Overall, our experience was great. David, Eric and Jamal were awesome. They were very respectful and attention to detail regarding wrapping and packing up our stuff from initial location. However, we did have some damage to our floors and drywall when attempting to move in the office desk. We have some deep scratches in our floor that we have submitted a claim form. Despite the damage, the overall experience was excellent and I would recommend your services to friends/ family. I appreciate the timeliness in contacting us regarding our damage and will be hopefully hearing back form you soon to discuss what your company can do for us regarding the damage. Thank you!
08/10/2018

Peggy

out of 5 stars
From the first contact with Steve and the last contact with Jovann, it was an easy and well guided process. The movers were careful, considerate and friendly. There were no surprises and everything met my expectations.
Response
<div class="bv-review-response-container">
<div>Thank you, Peggy! We aim to make it a seamless and easy process!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->