Reviews

09/09/2024

Toni

5 out of 5 stars
My experience is two men in a truck which actually was three men was absolutely amazing. Matthew, Danny, Randy did an exceptional job making sure all my belonging were protected and they took the time to make sure they were putting boxes in the right rooms. All three of these men were very polite, friendly into pride in their work. This has been the best moving experience that I have had
Response
Hi, Toni - Thank you so much for your kind words and for choosing Two Men And A Truck! We're thrilled to hear that Matthew, Danny, and Randy provided you with such a positive experience and took great care in handling your belongings. Our team takes pride in delivering exceptional service, and it’s always wonderful to hear when our efforts make a difference. We’re honored to have given you the best moving experience and appreciate your support! Wishing you the best in your new home!
09/05/2024

Michael

5 out of 5 stars
The movers were very efficient and cared about my things. All 3 were great! Thanks guys for your awesome work.
Response
Hi, Michael -
Thank you so much for your kind words! We're thrilled to hear that our team was efficient and took great care of your belongings. We'll be sure to pass along your compliments to the movers. It was a pleasure working with you. Thank you for choosing us!
09/03/2024

Lemika

3 out of 5 stars
I really don’t know where to start. First of all , I was quoted over the phone a price of $175/hr, but charged $180. Too many hidden fees that were not disclosed. I was unaware that I was responsible for travel time once they called and reported ETA and also travel time back to dock. The service team was ok. I think three men could have been faster to move two bedrooms and they had NO tools.
Response
Lemika -
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or frustration you experienced during your move. Regarding the rate discrepancy, we strive to provide accurate quotes, and I'm sorry for any misunderstanding about the pricing. The hourly rate you mentioned should have been clearly communicated, including any additional fees such as travel time. We will review our process to ensure clearer communication in the future.

As for the service team, we appreciate your feedback. We also regret that the team arrived without tools; this is not our standard practice, and we’ll address it with the crew to prevent this from happening again.
08/29/2024

Keith

5 out of 5 stars
The six men and two trucks were great. The crew took care with every item and had the best attitude I’ve ever seen. Every man was extremely polite and very professional. One man handed me money and items we had missed. What honesty, I let him keep the money for being honest.. I would highly recommend Two men & a Truck Pearland Tx.


Happy customer Keith
Response
Hi, Keith -

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our Pearland team made such a positive impression. Our crew takes great pride in handling every item with care and maintaining a professional attitude throughout the process. It's wonderful to hear about the honesty of our team member—integrity is a core value at Two Men And A Truck, and we're glad it shined through. Your recommendation means the world to us, and we'll be sure to pass along your praise to the entire crew. Thank you for choosing us!
08/22/2024

Kevin

5 out of 5 stars
We had a small glitch in scheduling but the team responded by making up for it and that's the true measure of customer service! The moving team was excellent. Not good or OK...excellent. Polite and professional, and careful and efficient.
Response
Hi, Kevin -

Thank you for your thoughtful review! We’re sorry about the scheduling glitch, but we’re glad our team could make it right for you. It’s fantastic to hear that the movers exceeded your expectations with their polite, professional, and excellent service. Wishing you the best in your new home!
08/21/2024

Jackie

5 out of 5 stars
The two movers were great. Very respectful and efficient and got the money be done in a timely manner. It was extremely hot out and they had to move items upstairs and they never complained not one time. They kept a smile on their faces and did their job. I would recommend them to any and everyone. Thanks for all of your help
Response
Hi, Jackie -

Thank you so much for your kind words! We're thrilled to hear that our movers provided respectful and efficient service, even in the extreme heat. Your recommendation means the world to us, and we're grateful for the opportunity to help with your move. We'll be sure to pass along your compliments to the team—they'll be delighted to know they made such a positive impression.
08/21/2024

Patricia

5 out of 5 stars
The team of three men were exceptionally kind, professional, and hardworking. I would definitely ask for this specific team again. They handled all furniture and boxes with great care. They made my move so quick and easy. Again, great team!
Response
Hi, Patricia -

Thank you for your wonderful feedback! We're so glad to hear that the team provided such a positive moving experience. It's great to know they were kind, professional, and handled your belongings with care. We’ll be sure to share your compliments with the team—they’ll be thrilled to hear it!
08/19/2024

Sharon

5 out of 5 stars
Very friendly, professional and accommodating
Response
Hi, Sharon -

Thank you so much for your kind words! We're thrilled to hear that you found our team to be friendly, professional, and accommodating. Your satisfaction is our top priority, and it's always wonderful to know we're meeting your expectations. Wishing you the best in your new home!
08/13/2024

Neetha

5 out of 5 stars
Amazing work and very fast. Make sure our furniture are safe while transporting.
Response
Hi, Neetha -

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team. Ensuring your furniture's safety during transport is always a top priority for us, and we’re glad we could deliver. We appreciate your trust in Two Men And A Truck!
08/06/2024

Helene

5 out of 5 stars
Phenomenal movers. This was my 1st experience using movers. The guys were very efficient and finished quickly.
Response
Hi, Helene -

Thank you so much for your fantastic review! We’re thrilled to hear that your first experience with movers was a great one. It’s wonderful to know that our team was efficient and made the process quick for you. Wishing you the best in your new home!