Reviews

Movers Eric, Leroy and Tevonne were great. Friendly and fast. I will recommend for sure.
Lori

My move team was excellent! My compliments to them both on the good job, professionalism and courteousness.

For the most the guys did ok. They were very friendly and helpful and moved everything within the estimated timeframe. However, there were a few things they were a little careless about that really frustrates me and is going to cost me money to remedy. My 1960s antique clock which is a family piece, got damaged. A chunk was taken out of the wood on the front. It's been moved many times over the years and has never been damaged until now. Also, when moving a large chair into the new house, they forced it through a doorway without removing the legs and broke a piece off the door jam. And lastly, my mattress which was pristine white, is now stained. I provided a mattress cover but it still looks like it got drug through muddy water.

Overall everything was great, however, a leg on one of my nightstands was broken. A damage report was to be filed. I have heard nothing, so my son in law “glued” it on as I needed to use the stand. Report says someone will call within 2 business days. This is sales order 6898. I am not looking for any compensation, just an acknowledgment.

Moving team was awesome, packers awful. Owner and response team horrible. It’s been over 2 months since our move and our damaged items are still not taken care off. Been telling all of my friends that are moving NOT to use you. Horrible overall experience. If movers changed companies, I would recommend them. That team was awesome. I want my items fixed!!!

The move team was helpful and worked very hard. There was some damage to our fridge that is already being handled with a claim.
Unfortunately the estimate that was produced for my move was not done well. I tried very hard to make sure I was as accurate as possible when the estimate was being done on the phone, but clearly the amount of space estimated was far too low. The truck was too small for our items, and this resulted in a lot of confusion for us and the move team. The explanation of additional costs of trying to involve a second truck was confusing and frustrating, and I resorted to using a borrowed flatbed trailer to make multiple extra trips to load furniture, boxes, and other items that didn't fit on the truck. A better estimate process would have saved me a lot of stress.

Several of my things were broken and my fridge was dropped on its side and a dent was put in the door.

Men were very friendly and accommodating. They help make a the move process more bearable. We did have a few nicks on our furniture, but some of this was expected. We will have a few claims on furniture that was damaged. Please note we have moved several times (using 2 men and a truck) and no move was without some damage.

I got two men and a truck. I needed four men. The team of Andrew and Nathan did a substandard job of packing my belongings; many loose items were simply dropped into large boxes without regard. Part of my desk was damaged in transit due to not being blanketed. My mattress was dirtied where it was on the truck floor. Andrew and Nathan were clearly tired by the time the pack was finished and were exhausted by the time we were heading to the new apartment. Their attitude was begrudging acceptance, not enthusiasm. I don't blame them, it was a long, hot day. You should have sent packers separately. I wish I had gone with the bigger moving team I considered; I went with you because you offered the pack, which was inadequate and left your team tired and unhappy.

Multiple items were damaged as well as my home. Poor follow up on promise to repair. Repairs not completed. After two weeks I still have furniture that I cannot use and furniture that has not been repaired. I was not given any reasonable assurance that the repairs would ever get done in a timely manner so I am having to make a damage claim and potentially a legal claim.