Reviews
Idalia
Damages to our property and the movers tried to hide it. They promised to submit a Damage report and apparently never did.
Now their quality department is not doing anything about it.
Now their quality department is not doing anything about it.
Response
Thank you for bringing this to our attention. We’re aware of your concerns and want to assure you that your damage claim is currently being processed by our Quality Control department. Our team takes all claims seriously, and we appreciate your patience as we work to resolve this matter as quickly as possible. Please don’t hesitate to contact our Quality Control department directly at (512) 416-6800 ext. 4 if you’d like an update during the process.
Andrew
Daniel and Roberto were great. Very efficient and thoughtful with my things. I underestimated how long the move would take and they were easy to work with and didn’t complain at all. Would recommend them for anyone’s move
Response
Thanks for the awesome review, Andrew! We’re glad Daniel and Roberto made your move smooth and handled everything with care. We’ll be sure to share your kind words with them. Appreciate the recommendation!
Michell
Loved Austin and Charlie's help! They were great!
Response
Thanks, Michell! We’re so glad to hear Austin and Charlie made your move a great experience. We’ll be sure to share your kind words with them!
Emma
Kevin and his partner were awesome! Moved my stuff quickly and didnt mind moving it around at the new location so that I didn’t have extra work to do. Also did plenty of walk through with me
Response
Thank you, Emma! We’re glad to hear Kevin and his partner made your move smooth and went the extra mile to get everything right where you wanted it. We appreciate your feedback and hope to help you again in the future!
Sheela
They were very cheerful, and worked really efficiently!!!
Response
Thanks so much for sharing! We’re glad to hear the team kept things upbeat while working quickly to get the job done. Let us know next time we can help!
Mary Jo
Moving is stressful and seniors, could be even more. However, Sean who was our initial planning contact as well as Dante and Kareem our movers from loading in Austin to unloading in Tulsa made it as comfortable as possible. Thank you.
Response
Thank you, Mary, for sharing your experience! We understand moving can be stressful, especially with a long-distance relocation, and we’re so glad Sean, Dante, and Kareem were able to make the process as comfortable as possible. We’ll be sure to share your kind words with them — they’ll appreciate the recognition. Wishing you all the best in Tulsa!
Will
Daniel and Julian did an amazing job!
Response
Thank you, Will! We’re thrilled to hear Daniel and Julian did an amazing job. We’ll be sure to share your kind words with them!
Matt
Efficient and friendly moving service. The moving team was great and made sure everything was done right.
Response
Thank you, Matt! We’re glad to hear the team was both efficient and friendly, and that everything was handled with care. We appreciate you trusting Two Men and a Truck Austin with your move!
Rachel
The two men who picked up my belongings were great and easy to work with. They showed up on time. When they loaded my small number of items into the truck, I saw them secure the items into a place against one end so the items wouldn't shift around. My belongings looked safe to me. They haven't yet been dropped off at the drop-off point, but my experience has been good so far.
Response
Hi Rachel, thank you for the great review! We're glad to hear our team was punctual, professional, and took care to secure your belongings. We’ll ensure the rest of your move goes just as smoothly. Let us know if you need anything!
Katie
Donny & Edward were great! Dynamic duo! My husband and I just bought our first home and they made the move such an enjoyable process. It felt like we were long lost friends and they handled our belongings with care. They were quick too! (True to it!) Thanks again to Donny & Edward and the internal teams. We won’t be moving for a while, but when we do, we know who to call!
Response
Thank you, Katie, and congratulations on your first home! We’re so glad Donny and Edward made the move enjoyable and took great care of your belongings. We’ll be sure to share your kind words with them and the rest of the team. Enjoy settling in, and when the time comes for your next move, we’ll be here!
