Reviews

07/10/2018

Brad

stars
The team at Two Men and a Truck was very professional. They treated all of my belongings with care, but most importantly they moved quickly! My move could not have gone any smoother. Thanks Two Men and a Truck!
Response
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<div>Brad, thank you very much for this review! We appreciate your words and we hope you enjoy your new home!</div>
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07/08/2018

STEFANIE

stars
The guys that helped me moved were great, even in the awful heat we got everything done in a timely manner.
Response
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<div>Stefanie, thank you very much for this review! We appreciate your words and we hope you enjoy your new home!</div>
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07/08/2018

Charles

stars
From start to finish everything occurred just like it was explained to me. The follow up was excellent and the moving team came and took care of business. They were courteous, professional, and efficient. They made the move a very pleasant, and stress free experience. I would wholeheartedly recommend TMAAT to anyone that has to move. I think that they are the best!
Response
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<div>Charles, Thank you very much for this review! We are very happy that our staff members were professional and polite while moving your items. We hope you have a lovely day!</div>
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07/06/2018

Anthony

stars
The two men explained the cost to move my belongings and was able to take real good care of them when moving them from my old place to my new place of residence. I do wish to thank the individual for offering me a discount price to move my belongings due to the overbooking. I would use this company again.
Response
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<div>Anthony, Thank you very much for this amazing review! We are very happy that our movers were able to take the stress out of your moving process. We hope you have a lovely day!</div>
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07/05/2018

Rachel

stars
The gentleman who came and did survey only sent quote. No information despite asking multiple times to email me what couldn’t be transported. Day before move told me 1-3 window with a call half hour before. When I called at 2:20 said “Lastname? That’s tomorrow right?” Movers finally showed up at 5 pm in a Penske truck. They were very polite and hard working but did thing like load boxes on sides with additional boxes on top. They were clearly inexperienced despite enthusiasm. I was given no paperwork that night. When they arrived at new home I was given paper work that should have been done when truck loaded. I was NEVER given a “rights and responsibilities” form I was required to sign having received. The only call I received from the office that I did not initiate was re survey.
Response
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<div>Rachel, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company&rsquo;s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer&#39;s moving experiences. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

Randle

stars
E. Brown and B.Bradley were excellent additions to our moving process. They had great attitudes and did a great job despite the 97 degree heat! I Would definitely use again.
Response
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<div>Cindy, thank you very much for this review! We are happy that Bradley and Brown were phenomenal during your moving process and made it stress-free.We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

Larry

stars
We used the moving services in Dayton Ohio and in Memphis Tennessee. The movers in Memphis were responsible for unloading my truck and putting together my furniture. The attitude of the lead mover, responsible for all the paperwork, was very poor. He was giving a lot of pushback, visibly upset about the move (his job). The other two guys were nice and hard working. Our furniture has been falling apart since they left and we clearly know it was not put together properly, especially the beds.
Response
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<div>Larry, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company&rsquo;s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer&#39;s moving experiences. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

Chanel

stars
All of the guys were respectful. I used your services four years ago and the services was horrible. Because of new management and new people two men and a truck have come a long way. Keep up the good work.
Response
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<div>Chanel, Thank you very much for this review! We are very proud that you tried our services again after your previous experience, and we are happy that we showcased professionalism and qualities that make us the &#39;Movers Who Care&#39;. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

Linda

stars
Everything went well with the move. We have used these movers 3 times in 5 months. Would use them again for sure.
Response
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<div>Linda, thank you very much for this review! We are always proud to have return customers. We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

William

stars
I had several pieces of furniture not wrapped and was scuffed and scratched from the vibration of moving. I was told it would be written up but so far nothing has been done and I paid the additional $90 to make sure everything was covered. I understand some things happen but that is the point in insuring the move.