Reviews
Bruce
The guys showed up 15 minutes before the 930-1030 window I was given which was awsome. Didn’t have much to move as it was mostly large items and preboxed things. Packed the truck in an hour and a half, unloaded it in about the same time. They accidentally cause a minor amount of damage to the leg of a dresser which wasn’t a huge deal, but they immediately made me aware of it which I appreciated. Honesty goes a long way.
Lavonya
I was Amazed by the professionalism with the three men! One was still in training and he was treated so kindly with all positive words of advice to help each other get the job done. The three men worked so well together as a TEAM and were courtious and kind to me and my possessions! I will definitely recommend your business to others and use in the future if needed again. I could not have wished for my move to go any smoother! May you continue Blessing others with your business!
Response
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<div>Thanks for your review, Lavonya. We're happy to hear how professional and courteous our team was moving the furniture. We wanted to make this a stress-free home moving experience it was for you! Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your review, Lavonya. We're happy to hear how professional and courteous our team was moving the furniture. We wanted to make this a stress-free home moving experience it was for you! Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherry
The men who came to move us were great guys and treated us with respect. I will definitely use them again
Response
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<div>Thank you Sherry, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers know what a wonderful job they did moving your belongings at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Sherry, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers know what a wonderful job they did moving your belongings at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Edward
The moving team was fantastic. They did a great job and were very courteous.
Response
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<div>Edward, thank you so much for leaving a great review! We gave your comments to your movers at our team meeting today. I'm sure they really appreciated the personal recommendation and those compliments about how friendly and courteous they were.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Edward, thank you so much for leaving a great review! We gave your comments to your movers at our team meeting today. I'm sure they really appreciated the personal recommendation and those compliments about how friendly and courteous they were.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deb
Could not have gone better. Professional, courteous, concientious and hard-working - I am more than happy to recommend Two Men and a Truck without reservation!
Response
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<div>Hi Deb, we're happy to hear what a wonderful job your movers did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Deb, we're happy to hear what a wonderful job your movers did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brad
The three gentlemen that moved my player piano had to use enginuity, grit and determination to move it over soft ground into the house. They used teamwork and met the challenge with a great attitude. Kudos to them.
Response
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<div>Hello Brad, piano moves are one of our TWO MEN AND A TRUCK® specialties when it comes to professional moving! Thanks for leaving a review about how accommodating our movers were to arrange your furniture at your house! We have a great team of movers and drivers here in Knoxville. I'm sure they appreciated your praise at our team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Brad, piano moves are one of our TWO MEN AND A TRUCK® specialties when it comes to professional moving! Thanks for leaving a review about how accommodating our movers were to arrange your furniture at your house! We have a great team of movers and drivers here in Knoxville. I'm sure they appreciated your praise at our team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ginny
Couldn’t have asked for more. Excellent work ethic, the cares about our stuff and we’re very professional.
Response
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<div>Hi Ginny, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that they were able to help move your furniture into the house even with the hot and labor intensive conditions. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ginny, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that they were able to help move your furniture into the house even with the hot and labor intensive conditions. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jan
Office staff courteous, thoroughly explained services and accurately estimated costs, answered all questions promptly. Movers were friendly, professional, arrived on time and completed the job quickly. They took great care of my furnishings and placed them exactly as I described. I didn't need to keep repeating myself. In chatting with them, I learned more about their moving services. Good to know!
Response
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<div>Jan, we are so happy to hear that you had a wonderful experience with our company, our team knows how stressful it can be moving. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on how they moved your things!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jan, we are so happy to hear that you had a wonderful experience with our company, our team knows how stressful it can be moving. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on how they moved your things!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelly
The truck we were using was needed in the Christmas parade. Finishing our move was delayed until the next day. I was led to believe both Friday and Saturday that we would receive some kind of compensation for the inconvenience, since the movers were not able to complete the job on Friday. I did not receive any discount or compensation. I was disappointed that nothing was done when it came to my final payment.
Response
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<div>Kelly, we are so sorry to hear that your move was delayed. Our team here would like to speak with you to learn more about your move and payment. Please give us a call at (865) 330-0003. We look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kelly, we are so sorry to hear that your move was delayed. Our team here would like to speak with you to learn more about your move and payment. Please give us a call at (865) 330-0003. We look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
These 2 men where wonderful , very polite and took could care of my things. it was a pleasure doing business with you.
Response
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<div>Hello Debbie! Thank you for taking the time to leave us a review. We appreciate your feedback - and we'll let our movers know what a wonderful job they did for you at our morning meeting tomorrow.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Debbie! Thank you for taking the time to leave us a review. We appreciate your feedback - and we'll let our movers know what a wonderful job they did for you at our morning meeting tomorrow.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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