Reviews
Wanda
I was very comfortable with the 3 that came to move me. This isn't a permanent move for us so we will be using you again. And would love to have the same workers if possible. A couple of them were training but they worked well together and done a great job. There was one little hick up afterward, but the manager came out himself and "quickly" fixed the issue a couple days later.
Response
Thank you Wanda! We are so pleased our team could provide you with great customer service. We are so happy to have helped you. Looking forward to working with you again in the future. Have a great day!
Adele
Very pleased with movers
Hunter , Dante and Ryan.
Hunter very knowledgeable and organized.
All worked hard on incredibly hot day.
Hunter , Dante and Ryan.
Hunter very knowledgeable and organized.
All worked hard on incredibly hot day.
Response
Hi Adele, Thank you for selecting us as your moving service! Your message is very kind and we will be sure to pass along to our team. Have a wonderful day!
Dustin
Movers were friendly but I think one was trying to hard to work fast, which let to him dropping and damaging my dresser. My damage reimbursement check is e-check, not a real check, major hassle. It was rejected by my bank's mobile app. Closest branch is an hour away. After spending 30 minutes on the phone with my bank my only recourse is to send it to them snail mail. Major inconvenience.
Karen
Overall not great. My movers were scheduled for afternoon (which I would never agree to again) with an arrival time between 11-4. The person I booked with said to expect around 1pm; they arrived 2:50pm. Finished the 5.5 mile move @ 8 pm; they were already exhausted by the time they got to my new apt so was slow. Also 1 mover was new--lead mover had to tell him what to do. Nicest kids though.
Response
Hi Karen, We are sorry to hear you did not have a good moving experience and can understand your frustrations. Please contact us at 423-893-3450 as we would be happy to discuss this further.
Luke
Guys were conscientious and friendly. Thanks guys, and thank you, Joe!
Response
Hi Luke, Thank you for your feedback and kind words. We appreciate your business. Have a great day!
Ameya
Didn’t move on the planned date, sales team overbooked me per the operations team. Disorganized company.
Movers were in hurry to move items rather than moving with good care.
Scratched, dents, tv box and other boxes unside-down.
Lost a mirror. Didn’t get a final walkthrough the truck to make sure all the items were unloaded.
Complete opposite to ‘Movers Who Care’. Ll never recommend or use.
Movers were in hurry to move items rather than moving with good care.
Scratched, dents, tv box and other boxes unside-down.
Lost a mirror. Didn’t get a final walkthrough the truck to make sure all the items were unloaded.
Complete opposite to ‘Movers Who Care’. Ll never recommend or use.
Response
Hello Ameya, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at 423-893-3450 as we would be happy to discuss this with you further.
Justin
I was very very impressed with the movers they did an outstanding job could not ask for more
Response
Hi Justin, We are so happy to hear you were pleased with our moving services and provided great customer service. Thank you for your business and have a wonderful day.
Paula
The two young men that handled my move were the best! Courteous, respectful and very professional.
Response
Hi Paula, Thank you so much for the feedback and kind words. We are so happy to have helped you. Have a great day!
Patti
All three movers were very friendly and hard working. They met their estimated time for the job, too.
Response
Hi Patti, We are so happy to hear you were pleased with the customer service provided. Thank you for the review. Have a great day!
Andria
Awesome service. Guys were awesome to work with thanks
Response
Hi Andria, We are so happy to have helped you. Have a wonderful day!
