Reviews
Ann
Hadn’t been released yet. When finally spoke w agent, he said he had my email address wrong. Frustrating for me b/c I was trying to compare 2 companies and ensure availability. The estimate was reasonable but actual move he was off by 2 hours of work which substantially raised cost which was unexpected. It was raining during a short part of move but 2 hrs off was significant. Actual movers were fantastic friendly and careful but found discrepancies between agent and movers advice such as recommended not keeping contents in drawers. Also it was very hot and men were profusely sweating in their shirt
Elizabeth
Lauren
During my move on 8/10, none of the movers had tools so instead of taking the legs off my sofa to go through a hallway successfully, they tried to cram it through the hall, got it lodged, and tore my drywall and column up. I have pics. They couldn’t get the sofa dislodged so I told them to leave it and I had a friend come dislodge it 3 hours later. Several hundred dollars worth of damage. Door paneling will need to be replaced and column drywall repaired, and paint work done.Also, the floor of my laundry room was punctured, and the laundry room door scratched up. Another few hundred in repairs.
Additionally, because the movers did not have tools, I had to disassemble my bed and reassemble it back.