Reviews

06/10/2024

Frankie

5 out of 5 stars
We used Two Men and a Truck 23 years ago when we moved into our 1st home, so, we wanted to do the same this time. They are still outstanding! From booking my move to the actual move. Staff was friendly and professional. They made the transition seamless. Excellent!
Response
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. All of us at TWO MEN AND A TRUCK® appreciate your business and positive feedback. Thank you!
06/07/2024

Paul

4 out of 5 stars
We had several items of furniture and some smaller items from my mother's estate to move from Columbia, SC, to Austin, TX. Two Men and a Truck is a one of the few companies who will handle something like this. The estimator was easy to work with, and the Columbia office sent someone to help with packing the items. On the pickup day, however, the crew who arrived seemed not to be aware of the complete situation and the needs for this move. It took several phone calls between the crew, the office staff, my sister, and myself to get this issue resolved. Ultimately, this crew did complete the packing and loading. On the receiving end, the delivery crew arrived on time and did an excellent job of unloading all of our items and placing them into our home. They did not unpack the boxes, however. When my wife and I unpacked the boxes after the delivery crew left, almost everything was in good shape. However, we did discover two broken bottles from an antique glass set because they had not been individually packed properly. Trying to file a claim for the damages initially felt like a bit of a runaround. I had to call two different Two Men and a Truck offices, only to be told that their central office would handle the claim. Within a couple of days, we did receive a request for more information, which we provided. Several days later we finally received a response that the central claims office would not process this claim but that the shipping office would handle it. It took several days to receive a response from the shipping office, but in the end they did offer some compensation for the damaged items.
Response
We’re so happy you loved your moving experience and can’t wait to work with you again, should you need our services in the future. Until then, we’re here if you need anything.
06/06/2024

Laura

4 out of 5 stars
The team was mostly organized, but unprepared for moving furniture from a third floor. Furniture ended up with deep marks on them due to no blankets or buggering during the dollies being dropped step by step during collection. Likewise, for the quote, differences in the verbal amount and what was actually quoted were odd by 100s despite the same information, never mind the final price.
Response
Thank you for reaching out and making us aware. We would be more than happy to address the move and your estimate with you in further detail.
06/05/2024

Shirley

3 out of 5 stars
My recent move with Two Men and a Truck was inferior compared to other moves. My furniture was damaged, needs were underestimated resulting in additional charges and the team did not take the care with my belongings that I am used to.
Response
Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company's core values. We will be sure to address this immediately.
06/04/2024

Kimberly

5 out of 5 stars
Everyone was so helpful and nice! I appreciate the office team adding last minute items for me, and the moving team were amazing! I can’t say enough good things about them! Everything went so smoothly!
Response
We’re so happy your move went so smoothly. Would you mind sharing with your friends who are also looking for a moving company? We’d love to continue providing great moving services to awesome customers like you. Thanks again!
06/03/2024

Carla

4 out of 5 stars
Shawn, Jason, Tyrell, and Billy were absolutely the best! They took as much care of our belongings as we do. The two younger less experienced men were less than satisfactory. They damaged several pieces of our furniture because they didn’t know how to pack them properly nor did they understand the way to pack the truck so that damage would not happen.
Response
Thank you for making us aware; we truly appreciate it. We take this very seriously and will be addressing it with the appropriate individuals
06/02/2024

Charles

5 out of 5 stars
Moses and Quan did an outstanding job carefully and efficiently moving and loading my belongings. Would highly recommend!
Response
It's great to hear that you had a five-star experience during your recent move. All of us at TWO MEN AND A TRUCK appreciate your business and positive feedback. Thank you!
05/29/2024

Carolyn

5 out of 5 stars
Cambry and Isaiah were great to work with. They were professional and conscientious and very mannerly.!!
Thanks again!
Dick & Carolyn
Response
Thank you for leaving such a great review! It was our pleasure to help with your move. Thank you for choosing TWO MEN AND A TRUCK® for all your moving needs. Have a great day!
05/28/2024

Helen

5 out of 5 stars
The entire experience was very professional and very well executed. I highly recommend Shannon and his team!
Response
Thank you for such a fantastic review and recommendation. All of us at TWO MEN AND A TRUCK® are grateful for your business and we wish you all the best in your new home.
05/28/2024

Sharon

5 out of 5 stars
I have used Two Men and a Truck 7 times over the years and highly recommend them. I have recommended them to friends and family numerous times. The movers have always been efficient and get the job done.
Response
We appreciate you sharing your experience with our moving team. It is validating to our team knowing we are providing this level of service and care to you, as it is our daily goal. Thank you for your business from your friends at TWO MEN AND A TRUCK®.