Reviews
Robert
My door was damaged by movers, still have not heard back about damage claim.
Response
Hi Robert, we are so sorry to hear this! Please give our office a call and ask for our Customer Care Manager to follow up on this claim. We sincerely apologize!
Icely
Everyone was absolutely fantastic !
They each did a great job and stayed until the job was done !
They each did a great job and stayed until the job was done !
Response
That's what we like to hear, Icely! Glad to hear you had a great experience and we took care of you. Thanks for the awesome review!
Elizabeth
I was very satisfied with the moving service from start to finish. The team called to let me know when they would be arriving and worked steady throughout their time at both locations. They listened to instructions and double checked with me before loading anything that they were unsure of. This is hard work and they did an awesome job with the move. Many Blessings to All and thank you very much!
Response
Thanks for the awesome review, Elizabeth! It was our pleasure to help you!
Sue
Goo job moving the washer up the stairs. It was a great tight fit.
Response
Happy to help, Sue! Thank you.
Catherine
I had the best experience. From getting online estimate, scheduling, deposit, the careful moving, and payment options, I had the best experience. Not a single item was scratched or damaged in anyway. They are the best movers I have ever used!
Response
It was a pleasure to help with your move, Catherine! We hope you are enjoying your new place!
Tyler
Crew members were professional, and handled furniture with care and worked quickly.
Response
That’s awesome, Tyler! Sounds like a smoooooth move! Give us a call next time you need help moving!
Suman
They left 1/3 items - mainly big furniture items which I wanted to move via them.. tried to get idea if they are seeing enough space multiple time during loading and all the time they were positive that everything will get fit properly.. exact last moment they said they are full and can't take anymore where a significant marked inventory was still out.. this is very frustrated. not professional ..
Response
Hello Suman, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
Susan
The crew was great. I personally have experience with working with people in a service business as we owned one. The Three service personnel that completed our job we would have hired them in a heartbeat. Take care of these guys.
Response
Thanks for the awesome review, Susan. We truly strive to make moving day as relaxing and easy as possible for our customers!
Stephen
Office Staff gave me a fair estimate and kept me informed and the moving Team was very professional and kept me informed of arrival times. My only complaint is the first part of the move they were a half hour late past the window that I was given.
Response
We love hearing from customers like you, Stephen! Thanks for the fantastic review.
Vanessa
Stephanie was amazingly communicative and quickly responded to every email and call that I made to the office. One the day of my move, Eli, JC, and Sid were in communication the entire day, and extremely personable. They clearly made efficiency a priority, and were a cohesive team which made the day extremely smooth. I would hire them again in a heartbeat!
Response
We appreciate the kind review, Vanessa! They don't call us the "Movers Who Care" for nothing :). We'll be sure to let the crew and Stephanie know how happy you are!
