Reviews
Leland
the movers drop my refrigerator, needs all doors replaced, very high end refrigerator only 4 years old.
Laurie
Made my husband feel bullied broke the glass in my china hutch not very happy with the guys that was sent
Bill
Everything was fine with the move. Guys were polite and nice. TV was damaged - probably dropped or twisted. I get that but the office calls me to ask how it went. I tell them and he has me send pictures and serial number and I have never heard a word more. Totally dropped the ball. If it is not covered I can live with that but why waste my time with pictures and serial numbers and not even follow-up.
Cambri
The movers were very nice and respectful. However, two of my furniture items were damaged and I am waiting to see how this company will handle it.
Rose
I have used your service 3 times in the past 4.5 years, with the 1st experience being exceptional. The last 2 times (moved out of old home on 2/23/19 and into new home 4/5/19. - 2 men put into storage and out of storage into new home) was a poor experience with multiple items damaged and missing (cases of Red Bull drinks missing). Some of my furniture and belongings were left in a storage unit unlocked without any communication to me. I believe the 1st moved into storage was the bulk of caused damage. Extent of damaged is still being determined as I am taking items out of boxes and setting up in home, such as stereo surround sound receivers.
Rachael
As we have gotten older, we really needed some help with moving. Your team was great, and handled our load with care and consideration. They didn't hurt our home at all, and were very polite and respectful at all times. Loved these guys!
Response
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<div>Thank you for the amazing review, Rachael! Moving is difficult for anyone of all ages. Items are heavy. Bending to pack then lift and load them then unloading and packing. It can be a hardship for many. That's what we're here for. We're so glad you chose us as your movers and are happy our team took such good care of you, your belongings, and home. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the amazing review, Rachael! Moving is difficult for anyone of all ages. Items are heavy. Bending to pack then lift and load them then unloading and packing. It can be a hardship for many. That's what we're here for. We're so glad you chose us as your movers and are happy our team took such good care of you, your belongings, and home. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Weston
Movers took excellent care of my belongings. I am thrilled about the service that was provided for how reasonably costed it was. I will remember who to call next time I or a friend of mine is moving.
Response
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<div>Thank you for the 5-star review, Weston! We appreciate your kind words and business. We strive for excellence and are happy you were satisfied with the service you received. We look forward to working with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the 5-star review, Weston! We appreciate your kind words and business. We strive for excellence and are happy you were satisfied with the service you received. We look forward to working with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rendell
From first phone call, through move itself and on to follow up call everything was first rate. All staff that I dealt with on the phone and especially in person were very helpful, curteous and had a positive attitude.
Response
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<div>Rendell, thank you for the fantastic review! We know moving can be stressful. The last thing you need is anything less than first rate customer service. We're happy we were able to provide you with first rate service. Please let us know should have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rendell, thank you for the fantastic review! We know moving can be stressful. The last thing you need is anything less than first rate customer service. We're happy we were able to provide you with first rate service. Please let us know should have any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patty
I have used Two Men and a Truck twice now - neither move was an easy one but they were very careful with my belongings and had a great attitude!!
Response
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<div>Thank you for the great review, Patty! Moving is often a difficult process and we want to make it as smooth as possible while taking care of your belongings in the process. We're so glad to hear we took care of your items while helping you achieve your goal to move. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the great review, Patty! Moving is often a difficult process and we want to make it as smooth as possible while taking care of your belongings in the process. We're so glad to hear we took care of your items while helping you achieve your goal to move. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carla
Our move required two stops to load our furniture. The crew showed up on time and cheerfully as well as quickly loaded our furniture and boxes and delivered them to our new home. They made quick work of unloading everything and were extremely courteous through the whole process. I absolutely recommend the crew we had from Two Men and a Truck.
Response
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<div>Carla, thank you for the wonderful review! We work any job, from the smallest item moved from one room to another, to packing, moving, and unpacking a home. So, we regularly make multiple stops for our customers. We want to be sure you're taken care of and helped in whatever you need. Thank you for the recommendation and please let us know if you need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carla, thank you for the wonderful review! We work any job, from the smallest item moved from one room to another, to packing, moving, and unpacking a home. So, we regularly make multiple stops for our customers. We want to be sure you're taken care of and helped in whatever you need. Thank you for the recommendation and please let us know if you need us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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