Reviews
Roger
The office staff was very patient when we had to delay the move several times due to closing changes.
You could tell the moving crew was very experienced and did not miss a thing or have any damage on a long move.
Thank you! You made it easy.
You could tell the moving crew was very experienced and did not miss a thing or have any damage on a long move.
Thank you! You made it easy.
Response
Hi Roger! Thank you so much for leaving a review! We could not be happier with your experience, as this is always what we strive for! We appreciate you choosing the movers who care and please give us a call to assist on any moves in your future!
Valerie
1) Some furniture was scratched & dmgd. 2) A set of sheets was ripped. 3) They asked us to give them a tip BEFORE we do our final walk-through. 4) When we showed the dmg and sheets they argued with us and told us since they wrap everything they don’t dmg furniture and it’s our word against theirs so there is nothing we can do about it. I would NEVER use or recommend your company again!
Response
Hi Valerie. We appreciate you taking the time to leave a review. An essential part in being the movers who care is caring about your belongings just as much as you do, therefore damage is never our intention. Although, we are grateful for your feedback as this helps improve our services in the future. We encourage you to reach out to our office if you have any additional concerns. Thank you, Valerie!
Jacqueline
The main office arranged everything very promptly and the two young men who did the move could not have been better! Great experience all around. Thanks!
Response
Hi Jacqueline! We're extremely pleased that you had such a positive experience with TWO MEN AND A TRUCK! Please give us a call next time you need to be moved and we'll be happy to help!
Yasser
I informed your office rep ahead of time that my main priority and focus was on our brand new Samsung washer & dryer. They're high-end, and up until the move they were in perfect physical condition.
Unfortunately they were severely banged-up during the move. They put them in my laundry room in the wrong order, and tried to lift one over the other instead of removing the first. It did not go well.
Unfortunately they were severely banged-up during the move. They put them in my laundry room in the wrong order, and tried to lift one over the other instead of removing the first. It did not go well.
Samantha
My moving team was great! Prompt and professional!
I received 2 confirmation calls from the office team the day before and there was a miscommunication when I booked. I thought I was going to have a packing team the day before The move to help me pack, that didn’t happen. But in the long run I guess it saved me money.
I have already recommended this company to someone else. Overall excellent!
I received 2 confirmation calls from the office team the day before and there was a miscommunication when I booked. I thought I was going to have a packing team the day before The move to help me pack, that didn’t happen. But in the long run I guess it saved me money.
I have already recommended this company to someone else. Overall excellent!
Response
Hi Samantha! We appreciate your review and your referral! We're very sorry to hear about the miscommunication as that is never our intention, but we're very pleased that everything worked itself out! We will be looking forward to helping out on your next move and thank you again for choosing the movers who care!
Cathy
The 2 guys that came were incredible! First time using u guys & will definitely again in the future. Cathy
Response
Hi Cathy! Thank you for your review and we'll be looking forward to helping on your next move! We appreciate you choosing the movers who care!
Laura
Our moving team was awesome. They were friendly, efficient, and careful... exactly what we hoped for! Thank you so much for making a stressful event like a move fairly painless. We’ll call you next time for sure and recommend Two Men every chance we get.
Response
Hi Laura! We appreciate you taking the time to leave a review! Everyone here at Two Men and a Truck is committed to making your move as stress-free as possible and we could not be more pleased that this was exactly the experience you had! We can't wait to help out on your next move! Thank you for choosing the movers who care!
Billie
Guys we’re extremely polite and willing to help with all of our needs to be ready for the move.
Response
Hi Billie! We appreciate you taking the time to leave a review! We're very pleased that your movers were polite and courteous during your move! Please feel free to give us a call on your next move and we'll be happy to help!
Debi
Jerry and Justin moved our furniture to the garage as we were having new floors installed. TJ and Chase moved it all back in when the floors were done. Both crews were excellent. The first crew made sure everything was shrink wrapped and stored so the second crew could easily get to it and move it back. They were all very professional and careful and made sure everything was as I wanted it. Thanks
Response
Thank you for your review, Debi! We appreciate you choosing the movers who care and we'll be looking forward to helping out next time!
Melody
The movers that helped me with my move were spectacular. They were extremely professional, friendly, & efficient. They went above and beyond to make the experience completely painless.
The only hiccup during the process was when my information was taken over the phone. She got the zip code wrong, which sent the movers to the wrong place, and didn't get info, like that I was in a 2nd floor apt.
The only hiccup during the process was when my information was taken over the phone. She got the zip code wrong, which sent the movers to the wrong place, and didn't get info, like that I was in a 2nd floor apt.
Response
Hi Melody! We greatly appreciate your feedback and we're very sorry to hear about the hiccup during your move. We're very pleased that your move was fantastic aside from the small hiccup! If there are any moves in your future, please don't hesitate to reach out to the movers who care! Thanks, Melody!
