Reviews
Woody
Excellent experience. Only "good" was gap in office's explaining the fee.
Estimate was $249-$279 for moving time. Learned later in signing contract that additional cost included half hour drive time x2 between your location and my residences.
I would have been annoyed, but your movers, Brandon and Davon, delighted my wife and me, more than off-setting any potential dissatisfaction. They were polite
Professional personable and helpful.
Thank you for selecting them for our move.
Estimate was $249-$279 for moving time. Learned later in signing contract that additional cost included half hour drive time x2 between your location and my residences.
I would have been annoyed, but your movers, Brandon and Davon, delighted my wife and me, more than off-setting any potential dissatisfaction. They were polite
Professional personable and helpful.
Thank you for selecting them for our move.
Amanda
They couldn’t take my king size bed apart, so it was left not moved. That made me uncomfortable with them moving a China cabinet so I was left still having to rent a small uhaul and asking friends to help with what they didn’t do.
The guys worked at a slow pace so I started loading up my own car with things I hired you guys to do.
The guys worked at a slow pace so I started loading up my own car with things I hired you guys to do.
Response
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<div>Amanda,<br/><br/>Thank you for your review! We apologize for any frustration this moved caused and would like an opportunity to go over the details of the move. Looks like during the follow up phone call we were advised that the move went well and are unaware of any issues. You have used us in the past and wish for you to continue to use us and your satisfaction is very important to us. Please give management a call at 405.708.7707 and we will be happy to go over the specifics of your most recent move.<br/><br/>- Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amanda,<br/><br/>Thank you for your review! We apologize for any frustration this moved caused and would like an opportunity to go over the details of the move. Looks like during the follow up phone call we were advised that the move went well and are unaware of any issues. You have used us in the past and wish for you to continue to use us and your satisfaction is very important to us. Please give management a call at 405.708.7707 and we will be happy to go over the specifics of your most recent move.<br/><br/>- Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Randy
I had Devonte and James. They did an outstanding job, were very friendly and layed out everything they were going to do very clearly. Would definitely recommend to anyone who is moving!!
Anna
Madeo & Dreico did everything in their power to safely move our furniture, sometimes in ridiculously narrow hallways with tight turns. Everything is placed where we wanted it. We had 5 stops & they listened carefully to our complicated instructions & itinerary. I would be happy for them to move more furniture for me. Ann
Bill
Both Kerry and Bryan did an excellent job in the pouring rain. They never complained and continued working, in the pouring rain.
Debbie
Juan and his helper (can’t remember his name) were excellent! Very professional, thorough and patient. Everyone we made contact with was very helpful. Would definitely recommend them and your office to anyone needing a move.
Austin
I had Charles and Joe help me move this Saturday. They did a WONDERFUL job and would definitely use them again in a heartbeat! They were on time, professional and hard workers. It was a hot and sweaty day, moving out of a 3rd story apartment and into a 2nd story. They never once complained or slowed down. I am very grateful for them and would recommend Two Men and a Truck any time!!
Sarah
I wasn't too impressed with the office staff, the people did not seem to be experienced and couldn't answer some of my questions, but I LOVED our movers!!!! Ronnie and Tim were amazing and so fun!! We want to be friends with them. They were amazing and went above and beyond! We were originally suppose to have different movers but their truck broke down, and we are so glad about how things turned out because we were so pleased with Ronnie and Tim!! They are THE BEST!! So nice, helpful and very funny. I wish Ronnie and Tim all the best and I'd like to tell them "thank you for making our move so easy!! We love you guys!"
Megan
I had a wonderful experience with my move. The only thing I didn't like or remember being told was that we pay for their travel time to and from our location. Next time I will just use a local company to avoid paying for $124 of drive time.
Bernerd
Movers arrived late with no call, no one answered phones at office until 9:30. Move was too slow, 3hr move took 6hrs
Response
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<div>Bernard,<br/>We are very sorry to hear about you most recent relocation. Customer satisfaction is of the utmost importance for us and it appears the ball was dropped. Please email us at info0427@twomen.com so we may update your contact information and resolve any issues and/or concerns pertaining to your move. Have a great weekend and we look forward to speaking to you.<br/> - Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bernard,<br/>We are very sorry to hear about you most recent relocation. Customer satisfaction is of the utmost importance for us and it appears the ball was dropped. Please email us at info0427@twomen.com so we may update your contact information and resolve any issues and/or concerns pertaining to your move. Have a great weekend and we look forward to speaking to you.<br/> - Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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