Reviews

10/21/2024

Susan

5 out of 5 stars
I was so pleased working with Garrett, CJ and Jay. They were very efficient, friendly & so easy to work with. Anyone, if you are planning on moving, you really need to schedule with them. The office was very easy to work with too, especially since I had to reschedule an appointment.
Response
Hello Susan, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
10/16/2024

Raphael

3 out of 5 stars
I believe the moving team was very careful and polite. However, I have used your company multiple times. I cannot believe what I was charged. I usually tip and I was unable to do so because this wasn’t in my budget. It took so much time for a few tables, chairs, couch and a bed? I don’t get it. I moved 80% of my condo out before the moving team arrived. I appreciate the polite moving team.
Response
Raphael, we are so sorry to hear that you were not 100% satisfied with your move. The customer is our number one priority, and we generally pride ourselves in getting the job done fast and well. Please give us a call so we can talk about this issue and how we can make it right!
10/15/2024

Vickie

5 out of 5 stars
These guys were great! I’ve moved a few times but was always young enough to have some friends to help- but I’m past that point now and I REALLY didn’t want to pay someone to do what I used to be able to do myself… I caved and booked Two Men & A Truck and let me say this was worth every penny! They were fast, professional and did in 4 hours what would have taken me a week on my own!
Response
Hello Vickie, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
10/15/2024

Nada

5 out of 5 stars
The move went amazing. The three movers were kind, respectful and very precise in how they completed the job. They should be commended for their excellent service.
I will be using the same movers when I am ready to move to my next location.
Response
Hello Nada, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
10/12/2024

Mark

5 out of 5 stars
As soon as they arrived I told them that the priority was moving my two 300 lb. embroidery machines. They moved them from one basement to another without putting a scratch on them! They are both back up and running.
Response
Hello Mark, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
10/11/2024

Randal

3 out of 5 stars
Unfortunately, after the move was completed, I found damage on a door and jamb that I'm sure occurred during the move. Wood filler, paint and elbow grease fixed the problem. I sent photos yesterday after speaking with office staff and awaiting their response.
Response
Randal, we are so sorry to hear that you were not 100% satisfied with your move. The customer is our number one priority, and we generally pride ourselves in getting the job done fast and well. Please give us a call so we can talk about this issue and how we can make it right!
10/09/2024

Stephen

5 out of 5 stars
Everyone was great! People I talked to on the phone were helpful and informative. The moving team were quick and efficient. It really made a day that could have been extremely stressful so much easier to deal with.
Response
Hello Stephen, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
10/05/2024

Jeff

4 out of 5 stars
The guys were courteous and professional.
Response
Hello Jeff, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
10/04/2024

JOANN

1 out of 5 stars
I was completely dissatisfied with the move..my bed was damaged by the movers..they took zero accountability and were very rude..they made me uncomfortable by sending a man to my home while I was alone..he was dismissive and treated me with disregard..VERY UNPROFESSIONAL...two of the men (boys) looked very inexperienced...I wasted my money and they created a huge headache by the disrespect shown
Response
Hello Joann, Our goal at TWO MEN AND A TRUCK is to exceed our customers’ expectations. We are truly sorry some of your items were damaged during your recent move with us. After reviewing our records, our team has taken the appropriate next steps toward resolving this issue. We encourage you to remain in communication with us directly at 440.943.3900 with additional questions or concerns.
10/03/2024

Jessica

5 out of 5 stars
The movers were very careful with my furniture. They are not like others movers- they are very mindful, very demure. Would recommend.
Response
Hello Jessica, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!