Reviews
Jeannine
Bill and Andrew were very polite , worked hard and took care of our thing. Good guys
Christopher
The main reason I hired Two Men and A Truck was not taken care of. The Help I needed the most was getting my sofa upstairs into my apartment and the moving team could not execute or even show interest of moving my sofa in. My wife is not strong enough to help me either. The moving team left the sofa in the garage and did not even attempt to complete the job they were hired for. Plus I was still charged for the services. Now I need to hire someone to help me actually get my sofa upstairs. Very disappointing.
Response
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<div>Thank you for the feedback Christopher, we appreciate you taking the time to reach out to us. This is the typical feedback we receive regarding the efforts of our crew so we apologize if you felt your experience wasn't top notch. After talking to the crew and our claims manager, we attempted to get your soft upstairs, but it wouldn't fit through the doorways after trying a few different angles. The crew also explained that they couldn't find a way to take the sofa apart to attempt that route. Again, we apologize that we couldn't place your sofa upstairs, but we appreciate you using our services.</div>
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<div>Thank you for the feedback Christopher, we appreciate you taking the time to reach out to us. This is the typical feedback we receive regarding the efforts of our crew so we apologize if you felt your experience wasn't top notch. After talking to the crew and our claims manager, we attempted to get your soft upstairs, but it wouldn't fit through the doorways after trying a few different angles. The crew also explained that they couldn't find a way to take the sofa apart to attempt that route. Again, we apologize that we couldn't place your sofa upstairs, but we appreciate you using our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brian
The front office repeatedly told us how moving in the light rain was no problem at all and there would be no mess, then the crew came to my old house and didn't lay down a single pad or plastic. Mud and dirt tracked literally throughout my home. A number of fairly deep scratches in hard-wood floors, scrapes along bedroom furniture. Pretty frustrating. Complained and they did a much better job at our new home however, including having someone make a special trip to bring plastic out to put on floor. That should not have been necessary, however. Didn't move boxes where we asked them to. All in all, wouldn't recommend. Will be calling the office on Monday to talk about the floor damage.
Jerry
Very satisfied with your service--good reputation--movers were really polite and efficient--couldn't ask for a smoother move! Thanks so much.We would highly recommend your service.
Todd
Our moving team made took the stress out of moving. They were professional, efficient, and friendly. I would, without a doubt, recommend 2 Men and a Truck to anyone. Thanks again!
Cindy
We had a little "unusual" situation. My son moved back to Cleveland from San Diego and had his possessions shipped via POD from a freight company. It was a "small" job, but Two Men and a Truck, didn't hesitate to accommodate us. The freight company pushed back the delivery dates more than once. When I called the office, to explain, they were extremely helpful. When the time did finally arrive, they were there exactly as they promised. The 3 young men were very professional and fast. I have used this company at least 5 times now, and I am always impressed with both the office staff and movers. I will be sure to call this company, when my son does find his new home in Cleveland.
Nichole
All 3 gentlemen were beyond helpful and professional. A+ across the board
Linda
I could not have asked for a better experience. From the office staff to the moving men I had a great experience. From initial sales contact to my calling the office many times everyone was patient with me. There were destinations involved all starting from one location (3 stops). Even when a neighbor at the second stop made the men move our truck, it was done professionally and everything continued. I can't thank you enough. My sister-in-law is using 2Men on the 19th. THANK YOU will use you AGAIN.
Donna
My experience has always been very good. Will use your service again in the future!
Kathy
Great service from my first phone call to the crew on moving day! Worked hard, did not waste time and completed the job in under the estimated time.
