Reviews

09/16/2020

Robin

5 out of 5 stars
Two Men and a Truck were on time and professional. Moving is stressful and they did a great job.
Response

Dear Robin,

Thank you for taking the time to leave us a review. We understand that moving can be a stressful experience, and we're glad that our team at Two Men and a Truck was able to make it a smooth and professional process for you.
Being punctual and providing a high level of professionalism are key values for us, and we're delighted to hear that we met your expectations in these areas. We strive to make our customers' moves as hassle-free as possible, and your satisfaction is our ultimate goal.
If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to us. We're always here to help.

Thank you once again for choosing Two Men and a Truck. We appreciate your trust in our services and wish you all the best in your new chapter.

Best regards,
Two Men And A Truck Team
09/16/2020

George

5 out of 5 stars
Good team on time efficient completed under. Estimated time saved some money. Overall one of our best moves
Thanks
Response
Dear George,

Thank you for sharing your positive experience with us! We're thrilled to hear that our team delivered efficient and timely service during your move. Saving you both time and money is always our goal, and we're glad we could exceed your expectations.
At Two Men and a Truck, we strive to provide excellent service to ensure our customers have a seamless moving experience. We're delighted that your move was one of your best, and we truly appreciate your kind words.
If there's anything else we can assist you with in the future or if you have any questions, please feel free to reach out to us. We're here to help.

Thank you once again for choosing us as your moving company. We wish you all the best in your new space!

Warm regards,
Two Men And A Truck Team
09/16/2020

Fred

5 out of 5 stars
Great job! Movers were fast, nice, polite, careful with what they moved.
Response
Dear Fred,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a great experience with our moving team. Our movers strive to provide efficient, courteous, and careful service, and we're glad they met your expectations.
At Two Men and a Truck, we understand the importance of handling your belongings with care, and we're pleased to know that our team took the necessary precautions to ensure the safe transport of your items.
We appreciate your positive feedback and for choosing us for your moving needs. If you ever require our services in the future or have any questions, please don't hesitate to reach out. We're here to assist you.

Thank you once again for your kind words, and we wish you all the best in your new space!

Best regards,
Two Men And A Truck Team
09/14/2020

Brenda

5 out of 5 stars
It was a pleasure working with the polite young men, and they did an excellent job of moving our statue. We will call Two Men and a Truck whenever we need movers.
Thank you, Brenda
Response
Dear Brenda,

Thank you for your kind words and for choosing Two Men and a Truck for your moving needs. We're thrilled to hear that you had a pleasant experience working with our polite and professional team of movers. It's great to know that they did an excellent job in safely moving your statue.
We appreciate your trust in our services and your willingness to call on us again for your future moving needs. We strive to provide top-notch service to all our customers, and we're glad we could meet your expectations. Your satisfaction is our priority.
If you ever need assistance with moving again or if you have any questions or concerns, please don't hesitate to reach out to us. We'll be more than happy to help. Thank you once again for your feedback and for choosing Two Men and a Truck.

Best regards,
Two Men And A Truck Team
09/01/2020

Dave

5 out of 5 stars
Your movers were very efficient, professional, courteous and friendly. I will definitely recommend you guys to anyone looking for a good moving company. Thank you, David
Response
Dear David,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our movers provided you with efficient, professional, courteous, and friendly service during your move. We take pride in delivering exceptional moving experiences to our customers, and your recommendation means a lot to us.
At Two Men and a Truck, we strive to go above and beyond to ensure our customers' satisfaction. It's great to know that our team met your expectations and made your move a smooth and pleasant one. We will make sure to pass along your kind words to our movers.
Thank you again for choosing us as your moving company and for recommending our services. Should you or anyone you know require our assistance in the future, please don't hesitate to reach out. We are always here to help.
Best regards,
Two Men And A Truck Team
08/29/2020

Gary

4 out of 5 stars
We had plenty of furniture protection blankets. Movers needed to utilize them more frequently. Lots of travel nicks and chips related to the packing and travel. We had 2 packages of 4 blankets each that were never used. 2 large deep scratches on top of my dresser. Lots of nicks and dents on almost every piece of furniture.
Response
Gary,
Thank you for sharing your feedback regarding your recent move. We appreciate your comments and apologize for any inconvenience or damage caused during the process.
At Two Men and a Truck, we strive to provide exceptional service and take great care in handling our customers' belongings. We apologize if the furniture protection blankets were not utilized as frequently as expected, leading to travel-related nicks and chips. We understand the importance of protecting your furniture during the move, and we regret that we did not meet your expectations in this regard.
We take your feedback seriously and will address this issue with our moving team to ensure that proper procedures are followed in the future. Additionally, we would like to address the scratches on your dresser and the nicks and dents on other furniture items. We encourage you to reach out to our customer service department so that we can investigate the matter further and work towards a resolution.
Please know that we value your business and are committed to providing a positive moving experience for our customers. We appreciate your patience and understanding, and we will use your feedback to improve our services moving forward. Thank you for bringing this matter to our attention, and we hope to have the opportunity to make it right.
08/25/2020

Lea

5 out of 5 stars
Mike, Daniel & Ralph (believe all names right, introduced themselves) did excellent job. Worked as a team & communicated with me & my mom thru entirety. They worked their tails off & made a stressful situation not as bad (had to evacuate my parents due to Nor Cal wildfires as well as home moving into evacuated & unable to take items to). I would highly recommend Two Men and a Truck for load/move
Response
Lea,
Thank you for taking the time to share your positive experience with our moving team, Mike, Daniel, and Ralph. We are delighted to hear that they provided excellent service and worked together as a cohesive team throughout the entirety of your move.
At Two Men and a Truck, we understand that moving can be a stressful time, especially when faced with additional challenges such as the Nor Cal wildfires and evacuation. We are glad that our team was able to support you and your parents during this difficult situation and alleviate some of the stress associated with the move.
Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever require assistance with loading, moving, or any other moving-related needs in the future, please don't hesitate to reach out to us. We are here to help make your moves as smooth and stress-free as possible.
Thank you again for choosing Two Men and a Truck. We wish you and your family all the best in your new home, and we are grateful for the opportunity to be of service to you during this challenging time.
08/25/2020

Richard

4 out of 5 stars
Although I am happy that the guys were very quick and respectful of my stuff and that the cost was lower. Than quoted, I wish they would have handled my piano a little better. My hope is that it wasn’t gonna touch the ground from old home to truck. But it did four times - I get that it’s heavy but a little more care please. Also, less phone time (texting and personal phone calls the whole time)
Response
Richard,
Thank you for sharing your feedback about your recent moving experience. We're glad to hear that our team was quick, respectful, and that the cost ended up being lower than quoted. We apologize, however, for any issues you experienced with the handling of your piano.
At Two Men and a Truck, we strive to handle all items with the utmost care, including delicate and valuable possessions like pianos. We understand how important it is to transport such items without any damage or impact. We apologize for any inconvenience caused by the piano touching the ground during the move. We will review this feedback with our team to ensure that we improve our handling procedures and minimize any potential impact on sensitive items in the future.
Regarding the issue of phone usage, we sincerely apologize for any inconvenience caused by excessive texting or personal phone calls during your move. We understand that our team's focus should primarily be on providing a smooth and efficient moving experience for our customers. We will address this matter with our team to reinforce our policy on minimizing distractions during working hours.
We truly appreciate your feedback as it helps us identify areas for improvement. Your satisfaction is of the utmost importance to us, and we value your trust in our services. If you have any further concerns or questions, please feel free to reach out to us directly. We are committed to making things right and ensuring that any future experiences with us are exceptional.
Thank you for choosing Two Men and a Truck. We appreciate your business and the opportunity to serve you.
08/20/2020

Brandon

5 out of 5 stars
Amazing service. Had many follow ups to confirm the time and they even came early to move our stuff. All stuff moved a half hour early and moving guys perfect and friendly. Definitely going to use this service again once I need to move again!
Response
Brandon,
Thank you for sharing your amazing experience with our moving service! We're delighted to hear that our team provided you with outstanding service and exceeded your expectations.
At Two Men and a Truck, we understand the importance of clear communication and punctuality when it comes to moving. We're glad that our follow-up calls helped to confirm the time and ensure a smooth process. We always strive to be efficient and respectful of your time, and we're thrilled that our team arrived early and completed the move ahead of schedule.
It's fantastic to hear that our moving crew was perfect and friendly throughout the process. We believe in delivering not only exceptional service but also creating a positive and friendly atmosphere for our customers.
We appreciate your kind words and the trust you've placed in our service. Should you need to move again in the future, we would be honored to assist you once more. Please don't hesitate to reach out to us when that time comes.
Thank you for choosing Two Men and a Truck. We value your business and look forward to serving you again in the future!
08/12/2020

Linda

5 out of 5 stars
The 2 young men where amazing! Follow directions. Very polite. Communication between the dispatch to us on ETA's was great. They never left us hanging!!
Will refer them and use them in the future!
Thank you
Response
Thanks for the referrals Linda, they are a great compliment to a move well done!