Reviews
Janalyn
I spoke with a project manager to voice my concerns and discussed how unsatisfied i was with the service and was told a company manager would reach out to me and never did. I called to find out how to report damages as there was a few and left a voicemail that was never answered. At this point and time I'm extremely frustrated and feel like you guys took my money and ran. I won't recommend you.
Response
I am truly sorry to hear about your experience and the lack of communication from our team. This is absolutely not the standard of service we aim to provide. I completely understand your frustration, especially after trying multiple times to address the issues and not receiving a timely response.
I want to assure you that your concerns are being heard, and we will escalate this matter immediately. We will ensure that someone from management contacts you as soon as possible to address the damages, your dissatisfaction, and to discuss next steps to resolve this situation.
Your feedback is critical, and we deeply regret the impact this has had on your experience. Please know that we are committed to making things right and will prioritize resolving this matter. Thank
Mary
Chris and Enrique we very professional and completed the move quickly with zero issues. Chris was training Enrique and gave him pointers to smooth the process. They worked well as a team.
Response
Hi Mary, "Thank you for your feedback! We're thrilled to hear that Chris and Enrique were professional and completed the move quickly without any issues. It's great to know that Chris was able to train Enrique effectively while maintaining a smooth process. We're proud of the teamwork they demonstrated!"
ShaQuanta
Chris and his team were incredible! They were professional, efficient, and had me settled into my new place in no time. We also had some great conversations along the way, and it was clear that they genuinely enjoy what they do. They took my move seriously, but their care and friendliness made it feel like I was being helped by family. Thank you!
Response
Hi ShaQuanta, Thank you so much for your kind words! We're thrilled to hear that Chris and his team made your move a smooth and enjoyable experience. It's always our goal to make our clients feel comfortable and well taken care of, just like family. We truly appreciate the recognition and are glad you enjoyed the conversations along the way. Best of luck in your new home!
Michele
Super simple and stress-free. Cliff and Jeremy were great and took care of our items. I’ll definitely be recommending this company to anyone that is looking for movers. Excellent rates, too!
Response
Hi Michele, Thank you for your feedback! We're thrilled to hear that Cliff and Jeremy provided such a stress-free experience and took great care of your items. We truly appreciate your recommendation and are glad you found our rates excellent!
Beth
Cliff and Chris were efficient and professional!
Response
Hi Beth, thank you for sharing your feedback about Cliff and Chris’s efficiency and professionalism. We truly appreciate you taking time out of your busy schedule to leave a review for Two Men And A Truck.
Robin
Moving isn’t fun but it’s easier when you have great help. The guys were on time, professional, and worked hard to get us into our new house. Couldn’t ask for anything else!
Response
Thanks so much for choosing us to complete your move! it was our pleasure to help you!
Robert
The moving team , they were the best. Very nice and very professional, in the future not only would I use this company but also request the same moving team.
Response
Thank you so much for taking the time to let us know how we did! We appreciate you using our company. We will be sure to share this feedback with our team.
Karie
Everything was great except obtaining glass & packs with inserts. Fortunately we only moved 5 minutes from our previous home so it wasn’t a problem.
The moving Team was fantastic! They treated our belongings with care. I would recommend you to all my friends & family.
The moving Team was fantastic! They treated our belongings with care. I would recommend you to all my friends & family.
Response
Thank you so much for taking the time to let us know how we did! We appreciate you using our company. We will be sure to share this feedback with our team.
Jonathan
My movers absolutely crushed it. Great and quick service!
Response
Hi Jonathan, That’s awesome to hear! I’m glad the movers did such a great job for you. It’s always a relief when things go smoothly during a move. Thank you for allowing Two Men And A Truck to move you forward.
Shawn
Great job with the move. I had a good crew. "Karson?" I think is who led the team and he was very professional. There was a larger guy with a construction background, also a professional and apt mover. There was a new guy who had a decent 2nd or 3rd day - nice guy. But the standout was Joe. Super personable, super likable, and a definite asset to your organization. Thanks, gents.
Response
Thank you Shawn so much for your feedback! I'm glad to hear that Karson and the team did a great job. It’s fantastic to know that Joe made such a positive impression—I'll be sure to pass along your compliments to him and the rest of the crew. We really appreciate your kind words and are thrilled that the move went smoothly for you. If you need anything else or have more feedback, feel free to reach out! Again thank you for allowing Two Men And A Truck to move you forward.
