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Reviews
Maribeth
It's one thing to provide good customer service sometimes, but it's quite another to experience it each time! Daniel has helped me with moving items before and was just exceptional and kind and professional. David was with him that day and very polite and professional too. I can't thank them enough for consistent, respectful, high quality moving services.
Response
Wonderful feedback, Maribeth! It was our pleasure to assist you with your latest move.
Terri
Crew was late, didn't follow my instructions to load the truck to accommodate 2 drop offs. One crew member was very rude, disrespectful and argumentative. He dropped my box spring from the stairwell landing instead of carrying. A valuable piece of furniture was stropped to a dolly & taken down stairs instead of carrying. The wheels of the dolly damaged the piece. My mattress was not supported.
Response
Terri, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
Erica
Our movers were very efficient, careful, respectful, hardworking and friendly. Highly recommend!
Response
That’s what we are here for! Thanks for the great review, Erica.
Astrid
The two guys who helped us move were so careful, quick, and pleasant. They made the moving experience a lot less stressful. If I could choose them to help me every time I move, I would!
Response
That's what we strive for! Thanks for the feedback, Astrid.
Carla
The three young men who did this job were happy, hardworking, and polite, even in terrible heat. They did a fantastic job!
Response
We love to hear that, Carla! Thanks for taking the time to write us a review!
McIlwaine
Milton and Daniel were great. They were professional and efficient
Response
Glad to hear it, Mcllwaine! Thanks for choosing TWO MEN AND A TRUCK!
Roger
The guys were great. Very friendly, engaging and helpful. Grateful we had this team specifically.
Response
Amazing review, Roger! We are very happy to hear you had a 5-star experience with the "Movers Who Care."
Karl
The three men were very professional, and careful with our furniture. They were respectful and friendly which was very much appreciated. A desk was damaged and was reported and we are currently waiting for a response from the company. We will recommend Two Men and a Truck,pending the resolution of this matter.
Response
Hi Karl! Thanks for the review. We apologize to hear about your damaged desk! If you haven't already reached out to our office in regards to working on the claims process, please do so. Have a good day!
Sophia
This was the best choice I’ve ever made! The two men were patient, fast, and needed minimal directions! They were nice and polite definitely using them again. Thank you so much Two Men and a Truck!
Response
Amazing review, Sophia! We are very happy to hear you had a 5-star experience with the "Movers Who Care."
Julie
Big shoutout to Brian and Michael today - they were careful, fast and really nice to me — I’ve been a little “loco” from the stress of moving, and they took some of the stress away with their awesome great attitudes and good work ethic. Thanks, guys!
Response
A stress-free move is always the goal, Julie! Thanks for choosing TWO MEN AND A TRUCK!
