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Reviews
Kenneth
Jeremiah and Michael were very helpful, paid attention to the boxes, so none were crushed. Move me like I was family to them. Took great of care of my larger furniture.
Use shrink-wrap so nothing got dirty or scratches.
Recommend them for my next move
Use shrink-wrap so nothing got dirty or scratches.
Recommend them for my next move
Response
Thank you for sharing your positive experience with us, Kenneth. We are so grateful for the opportunity to serve you with your latest move.
Wilfred
We are very happy with the three-man crew from Two Men and a Truck. Ours was a difficult transfer, but their professional attitude and polite and knowledgeable helpfulness made the move run smoothly. We will be glad to callp pi on this team an again, and favorably recommend them to friends.
Response
That's what we strive for! Thanks for the feedback, Wilfred!
Timothy
Great attitude, real polite Young guys, good energy, they were really careful with our stuff, really solid experience.
Response
Thank you for sharing your positive experience with us, Timothy. We are so grateful for the opportunity to serve you with your latest move.
Jerome
Miguel and coworker were very professional, courteous and respectful. I would recommend them.
Response
We appreciate the recommendation, Jerome! They don't call us the "Movers Who Care" for nothing :)
Tom
The two young movers were personable, patient and professional. They did a great job and were friendly and pleasant.
Response
Thanks for the awesome review, Tom! We will be sure to let the guys know how happy you are. Thanks for choosing TWO MEN AND A TRUCK!
Francina
The two young men that showed up were very efficient and polite. One piece of furniture was a monster to move and they handled it well. Very good team. Very hard workers.
I do believe the company should invest in small portable ramps considering many home have a small set of stairs to go up and down. The teams would be more efficient and it would save on back labor.
I do believe the company should invest in small portable ramps considering many home have a small set of stairs to go up and down. The teams would be more efficient and it would save on back labor.
Response
Glad to hear it, Francina! Thanks for choosing TWO MEN AND A TRUCK!
JC
Packages were packed poorly no attention to detail
Response
Thanks for the review, JC. We apologize for not properly packing the boxes. If you have not done you already, please be sure to reach out to the office and we can start the claims process. We look forward to hearing from you!
Stephanie
Anthony and Dominic got the job done! They know what they are doing and they arrived with prepared and equipped.
Response
Amazing review, Stephanie. We are very happy to hear you had a 5-star experience with the "Movers Who Care."
Samuel
Your movers were great: polite, careful, and thorough. There was some miscommunication about the start time. I thought they would arrive at 9:30. They were expecting to arrive at 11:00. In any case these two movers were great.
Response
Hi Samuel, thanks for your review! We appreciate hearing how awesome our movers did. We apologize for the miscommunication in the arrival time and will be sure to take note of this in the future!
Jill
Hi, I have used lots of movers and these two perfectly nice guys did not seem professional or fast. If we hadn’t worked right along side them it would have taken forever. They charged us from when they called instead of when they started. Whatever they did on the iPad took forever on both ends of the job. But they did it and we are grateful.
Response
Hi Jill, we do apologize for your latest experience. We do charge a port to port billing that was discussed with you and covered in the pre-move letter that you signed (stating the time starts when we leave our office and the time ends when we return back). We have to follow standard pre-move guidelines on our tablets before the move starts and following the completion of your move. This is an company wide requirement which does take time to handle properly. We will be sure to address this with our team going forward. Have a good day and thank you for your review.
