Reviews
Ryan
Basically nothing went according to plan from our quote, timelines, poor packing, poor labeling, etc
Response
Thank you for your feedback, Ryan. We’re very sorry to hear that your experience did not meet expectations and that there were issues with the quote, timelines, packing, and labeling. This is not the level of service we strive for, and we appreciate you bringing it to our attention. Please contact our office directly to discuss this matter further.
William
I am so grateful for Two Men and a Truck. They went above and beyond my expectations. These guys genuinely care about me and my move. I cannot thank you enough. You will be my first call when I need to move again. I have some serious health problems. I have an aortic root aneurysm and I am on home dialysis. Two Men and a Truck were caring about my health issues.
Response
Thank you so much for sharing this, William. We’re truly grateful for your kind words and honored that our team could support you during such an important time. It means a lot to know you felt cared for. We’ll be here whenever you need us. Wishing you all the best!
William
Jesse and his team were polite, professional and awesome! They got the job done!
William & Jennifer
William & Jennifer
Response
Thank you, William & Jennifer! We’re so glad Jesse and his team made a great impression. We truly appreciate your kind words and are happy everything went smoothly!
Peggy
Our team (Thurman and Damon?) were excellent! They conducted themselves with utmost professionalism. Thank you.
Response
Thank you, Peggy! We’re so glad to hear your team provided such a professional experience. We’ll be sure to pass along your kind words to Thurman and Damon!
Curtis
The crew was efficient and took great care with our furnishings. They were really good representatives of Two Men and a Truck, and it was a pleasure to know our move was in good hands.
Response
Thank you, Curtis! We’re so glad to hear the crew took great care of your furnishings and represented us well. It means a lot to know you felt your move was in good hands!
Tami
Moving team took the most INDIRECT ROUTE possible adding mileage/time equally more money PLUS they took way to long for the small amount of furniture being moved. My friend and I hauled the last piece of furniture out ourselves to the truck to move things along! Movers left the house first, again took the most INDIRECT ROUTE to the destination. We arrived 10 minutes before they did. $100 xtra
Response
Thank you for your feedback, Tami. We’re sorry to hear about your experience and understand your concerns regarding the time and route taken. This is not the level of service we aim to provide. Please reach out to us directly so we can review your move.
Dianna
Great service and well worth the price. Crew was amazing. Ease of filing a claim
Response
Thank you, Dianna! We’re so glad to hear you found the service worth it and that the crew made a great impression. We also appreciate your feedback on the claims process. Thanks for trusting us!
Juanita
I was very happy with their professionalism - quickly took care of what was needed!
Response
Juanita, thank you so much for your kind words! We’re glad to hear the team was professional and took care of everything quickly. We truly appreciate your feedback!
Diane
The moving team was friendly and efficient. There was a slight lack of communication between the moving team and office as my move out they showed up without boxes and my move in they were unaware they were supposed to build my furniture back. However, both moving teams recovered nicely.
Response
Diane, thank you for your thoughtful feedback! We’re glad to hear the teams were friendly, efficient, and able to recover well. We also appreciate you pointing out the communication gaps; this helps us improve. Thank you again for sharing your experience!
Amy
Our moving team, Taz (the cowboy) two other men and the truck, was outstanding. It was a small move getting some essential things into an assisted living apartment for my mom. The guys were kind and lighthearted while also being skilled and efficient.
Response
Amy, thank you so much for your kind and thoughtful review! We’re glad to hear Taz and the team made your mom’s move a smooth and positive experience with their care, efficiency, and great attitude. We truly appreciate your feedback!
