Reviews
Amy
This was the best moving experience we have had. The team was very professional and efficient. We would definitely recommend Two Men and a Truck to others.
Response
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<div>Amy,<br/><br/>We always strive to be the absolute best. This starts with maintaining a minimum 96.50% referral rate. We see that our men did a fantastic job for you and that you are happy. Thank you for choosing us and taking time out to write a review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amy,<br/><br/>We always strive to be the absolute best. This starts with maintaining a minimum 96.50% referral rate. We see that our men did a fantastic job for you and that you are happy. Thank you for choosing us and taking time out to write a review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Willy
Great team and made moving, so easy. Will definitely recommend to others.
Response
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<div>Willy,<br/><br/>We always strive to provide a stress free move and always exceed customers expectations. I see we did this for you and I am very happy. I hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Willy,<br/><br/>We always strive to provide a stress free move and always exceed customers expectations. I see we did this for you and I am very happy. I hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jan
Had a couple moving problems such as a drain hose came out of washer after being installed and flooded room, washer bleacher cup fell into the machine after transfer, and a mirror backing from a curio cabinet fell out and crashed. Didn't blame movers, just chalked it up as old furnishings and accidents happen.
Dawn
The flexibility of Two Men andamp; A Truck was just what I needed as my home remodel dates kept changing. The movers arrived on time, worked efficiently andamp; were courteous. Will use again.
Response
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<div>Dawn,<br/><br/>We always strive to provide excellent service and follow the grandma rule. I am happy to see that we did that for you by being able to work around your schedule. Thank you for the review and I hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dawn,<br/><br/>We always strive to provide excellent service and follow the grandma rule. I am happy to see that we did that for you by being able to work around your schedule. Thank you for the review and I hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lena
I needed a mover THAT day (Friday no less) and the office staff made it happen.
The truck was on time, did a great job and got our office moved on a Friday afternoon as needed.
Spectacular!
The truck was on time, did a great job and got our office moved on a Friday afternoon as needed.
Spectacular!
Response
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<div>Lena,<br/><br/>We understand that sometimes moving is very unexpected and we always try our best to always be accommodating. I am happy to see that we were able to do that for you and we provided the excellent service we expect from our team.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lena,<br/><br/>We understand that sometimes moving is very unexpected and we always try our best to always be accommodating. I am happy to see that we were able to do that for you and we provided the excellent service we expect from our team.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Have used several times in past. Will continue to use. Always on time, always friendly. Always ready to do whatever is asked of them.
Response
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<div>Mary,<br/><br/>Even in 2018 we are successful because of our returning customers. I want to thank you for using our service once again and being a part of the Two Men And A Truck family. All of us here hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary,<br/><br/>Even in 2018 we are successful because of our returning customers. I want to thank you for using our service once again and being a part of the Two Men And A Truck family. All of us here hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kris
The drivers were excellent. The office staff messed up. I told them I had a 10x 20 and a 10 x 10 should of sent the biggest truck but sent a small truck. I spent my entire day off moving half of the 10 by 20 very disappointed. I will not recommend and I paid a lot for half a job.
Response
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<div>Kris,<br/><br/>First I want to apologize that your expectations were not exceeded since that is what we strive for. I am happy to see our men on the job provided you with excellent service. I will make sure the office staff gets re-trained on topics like this. Our customer service manager will be reaching out to you too see if there is anything else we can do to turn your experience around.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kris,<br/><br/>First I want to apologize that your expectations were not exceeded since that is what we strive for. I am happy to see our men on the job provided you with excellent service. I will make sure the office staff gets re-trained on topics like this. Our customer service manager will be reaching out to you too see if there is anything else we can do to turn your experience around.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laurie
When you have not moved in a long time, the process feels overwhelming. Your staff understood that issue and were so helpful in their approach and mannerisms. They were so courteous with my senior parents providing them a sense of control and respect despite the emergence of cognitive difficulties that emerge during times of stress. Hats off to Two Men and a Truck for the skills and professionalism they displayed during my parents move. Thank you to the Two Men that were sent to our home.
Response
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<div>Laurie,<br/><br/>We always strive to provide a stress free move and to treat others like we would like our grandmother to be treated. I am so happy to hear that we provided such excellent service for you and your parents. I hope you have a great week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laurie,<br/><br/>We always strive to provide a stress free move and to treat others like we would like our grandmother to be treated. I am so happy to hear that we provided such excellent service for you and your parents. I hope you have a great week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kenneth
The company was able to respond on short notice and were very efficient.
Response
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<div>Kenneth,<br/><br/>At Two Men And A Truck we understand the importance of time and how much it means to everyone. I thank you for taking time out of your day to review the service we provided and hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kenneth,<br/><br/>At Two Men And A Truck we understand the importance of time and how much it means to everyone. I thank you for taking time out of your day to review the service we provided and hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Reggie
Both gentlemen who showed up for my move were courteous, friendly and very professional. Even their uoervisir stopped by to see if I was satisfied during my move. I was also given a military discount which was greatly appreciated. This is a great moving company service and Iandacirc;??ll definitely use them again for my next move!
Response
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<div>Reggie,<br/><br/>First all of us here at Two Men And A truck want to thank you for your service. We take pride in being able to offer a discount to our military members and vets. I am happy to see our men provided you with such excellent service. Thank you for the kind words.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Reggie,<br/><br/>First all of us here at Two Men And A truck want to thank you for your service. We take pride in being able to offer a discount to our military members and vets. I am happy to see our men provided you with such excellent service. Thank you for the kind words.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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