Reviews
Francis
Overall very satisfied. The service offers two men and a truck and that is indeed what you get. There was some minor damage to some articles and I do believe that if the guys had used lifting straps and such that a moving company would have used it would have gone easier but the guys definitely worked hard and accomplished the task at hand. Would use again for sure.
Response
Hi Mr. Armstrong - we appreciate the feedback! Although we have hump straps on all of the trucks, the guys rarely use them. We are going to have a training tomorrow morning about using them! Thank you for the business.
Valerie
Everyone at Two Men and a Truck was amazing at all points during the moving process! Austin explained how it would work and scheduled our move, Denise assessed what we had and gave us a great quote and Bobby and Justin moved us so seamlessly and were so friendly and responsible! Would recommend you to everyone we know!!
Response
Miss Valerie, you were such a pleasure to work with! We wish you the very best in North Carolina! Thank you for the kind words; we appreciate your business! Thank you for choosing the Movers Who Care!
Katherina
Office staff were attentive and followup timely fashion. Movers were prompt and efficient. The staff did a great job working with my elderly mom and were patient with her hesitation with moving. They were very attentive in loading fragile items into the truck and helped her in staging her furniture in her new home. Thanks for everything you guys did.
Response
Mr. Wise, it was a pleasure working with you and your mom; we are so glad that we could assist her in moving into her new home!
Laura
My entire experience from booking to physical labor was exemplary. The office worker was very helpful and accommodating for my specific situation, and the physical laborers were friendly, speedy, and organized. One of the workers was clearly training the other and he offered clear and helpful instructions and was a good teacher. Overall, 10/10!
Response
Thank you so much for the kind words, Miss Laura! We appreciate your business! Best of luck in your new home!
Suzan
Thank you for such excellent service! From start to finish you made the chore if moving a breeze.
Your 2 Men were very professional, clean and a pleasure to deal with
Your 2 Men were very professional, clean and a pleasure to deal with
Response
Hi Miss Suzan! Such wonderful news! We really try to be the best in the business! Thank you so much for your business and choosing the Movers Who Care!
Rashid
the experience from the office staff to the moving team was amazing. everything was clearly communicated and everyone was friendly and helpful. after the movers left both my mom and sister told me they couldn't believe how nice they were. highly recommend!
Response
Thank you for the kind words, Rashid! You were a pleasure to work with and we wish your mom the best of luck in her new home in PA!
Michael
The guys took seven hours to move 1/2 garage full of stuff to my new apartment. They use tons of tape and wrapping materials just to pad the bill exponentially. A $400 bill turned out to be $1000. This move was the worst experience in my life. I’m 61 years of age and been moving several times in my life. I would never ever recommend this company. Please be aware do your homework.
Response
Hi Mr. Trasente - this is all a bold-faced lie. Your move took 3.75 hours when it was quoted for 3 hours; it did not take 7 hours. We used one tape and 3 picture boxes, which is a total of $26.50, which didn't pad the bill exponentially. Your $720 estimate (not $400), which you signed for three times prior to the move, ended up totaling at $881.50, which is not $1000. We also have a signed Revision of Estimate, which you signed and initialed during the move, because the walk at your unload was the length of a football field and wasn't a "short walk" as you promised us; this is the reason the job took an extra 45 minutes beyond quote. We do our best to quote you off the information that you provided, which was untrue, and we still finished your job in only 45 minutes over what we quoted. Saying that we originally quoted you $400 and padded the bill "exponentially" with supplies is all false and we have all of our calls recorded and all of your paperwork signed if you would like to discuss this further.
Sally
My moving team was super!! The job turned out to be more chaotic and challenging than expected. They rose to the task, smiled, and got it done!!!
I am thankful.
I am thankful.
Response
Hi Miss Sally - thank you so much for the kind words! Tommie and Bobby enjoyed working with you and we are so happy we got the job done in time for the event. Thank you so much for using our services again. We wish you the very best going into the New Year!
Robert
The movers were courteous and professional!
The took great care not to damage our furniture.
The took great care not to damage our furniture.
Response
Hi Mr. Robert! Thank you so much for taking the time to write a review. We truly are the Movers Who Care and we strive to be the best on every job. We wish you the very best in your new home.
Chris
We had a very small in town move- all went great!
Response
Hi Chris - thank you for taking the time to write your review! All moves, big or small, are equally important to us. Thank you for choosing us to help move you forward!
