Reviews
Jason
This was easily the smartest decision that my wife and I made! Our team was prompt, polite, and highly communicative. They acted professionally and were attentive to our needs. Will definitely recommend and use again!
Martin
The three moving guys were excellent and are to be commended. Excellent job on their part.
Tracy
Office staff member was very courteous, helpful and articulate. My pickup was arranged to my liking and the fees were very fair. Ryan and Michael called to give us notice of their arrival. The pickup was earlier than the anticipated time, which worked well for us. The guys were friendly, polite, professional and skilled. The move went very well and they worked in a very timely manner. I also appreciated the phone call from Dan the following workday, questioning how pleased we were with the services of 2 Men and a Truck. Great company with great customer service! I would use this company again in a heartbeat and would like to thank Ryan and Michael for their services!
Kim
Service was great , team was super helpful
Office was very accommodating when I needed to change my time
Office was very accommodating when I needed to change my time
Jean
I received a recommendation from two separate people to use 2 men and a truck. They both said the company was excellent. Unfortunately, I should have paid closer attention to the name of the company because what I got was not a team of professional movers, what I got were some guys that were hired off the streets to pay the role of professional movers. I would have been better moving the stuff with my friends who would have cared more about my stuff then your people did. Your movers were very nice but not trained at all to move furniture. I am horrified at how my stuff was treated. They forgot my stuff. They made me sign the paperwork on the "promise" that my stuff would be ok and it wasn't. They were more concerned about themselves then about me and my experience with the company.
Response
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<div>Hi Jean, thank you for your feedback. However, I can assure you that all our movers are uniformed, background tested, drug screened and they work for us full time. All of our men are trained in house and we do not contract out day laborers or hire men off of the street. Our goal at TWO MEN AND A TRUCK® is to exceed our customers’ expectations and we are truly sorry that we were unable to exceed your expectations. After reviewing our records, it seems that you are in communications with our Operations Manager and we are taking the appropriate next steps to resolving you concerns. Please call our office at 973-512-2271 with additional questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jean, thank you for your feedback. However, I can assure you that all our movers are uniformed, background tested, drug screened and they work for us full time. All of our men are trained in house and we do not contract out day laborers or hire men off of the street. Our goal at TWO MEN AND A TRUCK® is to exceed our customers’ expectations and we are truly sorry that we were unable to exceed your expectations. After reviewing our records, it seems that you are in communications with our Operations Manager and we are taking the appropriate next steps to resolving you concerns. Please call our office at 973-512-2271 with additional questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bill
They were very professional and they took care of my furniture as if it was their own I really appreciated that type of service
Wanda
The gentlemen who moved my belongings were courteous, helpful, patient and impressively strong. Attention to detail could use some work.
Chris
From the first call with Stephanie to the moment the guys left, everything was better than expected. I can't say enough about the guys, how nice they were to work with, how eager they were to get things done, how professional they were. I would highly recommend TWO MEN AND A TRUCK to anyone that asks.
Manina
We were so impressed with the office staff (Stephanie) and the moving team of Ryan, Daniel and Mike. They were courteous, professional, kind and careful...no banging into walls or scuffing floors or furniture. They cleaned up after themselves. They were just wonderful. They worked tirelessly, not taking one break. They made our move painless! I would recommend them to anyone and will use them again when I have to move in one year!
Adriane
In one word - EXCELLENT
Josh, Keith and Anthony were polite, efficient and very hard workers.
Been through various moves in my life and have never seen such great service and friendly guys.
From the introduction to the end...great service.
It was a very hard job they had with file drawers going up 19 steps and they just got right to.
They all should be highly commended for a job well done.
They most certainly exceeded our expectations.
I hope this note gets passed along to them.
Josh, Keith and Anthony were polite, efficient and very hard workers.
Been through various moves in my life and have never seen such great service and friendly guys.
From the introduction to the end...great service.
It was a very hard job they had with file drawers going up 19 steps and they just got right to.
They all should be highly commended for a job well done.
They most certainly exceeded our expectations.
I hope this note gets passed along to them.
