Reviews
Sara
Everyone was great to work with and made our move very seemless!
Jennifer
Shane and Brian were great! My husband works out of town and I physically can't move out entire house myself and these guys came and did it all for me. No matter what I asked them to do, whether it was putting a bed together so my kids would be able to sleep that night, to making sure our furniture was placed where I needed it, they never complained and always had a great, fun attitude!
David
The two movers that helped us were VERY good, worked hard, were efficient and very courteous. Will definitely hire again!
Andee
I was very pleased over all. There seemed to be a little mix up on the time, I was scheduled for 11:30 -1:30 and got a call saying it would be closer to 1:30. At 1:30 I called because I hadn't heard anything and was told it was scheduled 1:30-3:30 which upset me because I need to have everything out before 3:00. But then the movers showed up between 1:30-2 so it worked out.
Response
<div class="bv-review-response-container">
<div>We apologize for the scheduling mistake Andee! We will definitely review this with our team to ensure these mistakes no longer occur. We are very glad to hear the rest of your move went smooth. Give us a call next time you need help moving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We apologize for the scheduling mistake Andee! We will definitely review this with our team to ensure these mistakes no longer occur. We are very glad to hear the rest of your move went smooth. Give us a call next time you need help moving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Tina
Two men and a truck have assisted our agency for many years. Their service is excellent and they were our first choice in this matter
Diana
Yantsy and his partner did such a great job and very friendly!
Adam
I believe the lead guy for my move was named Anthony? He was great to work with. Very hard worker and a go getter.
We had a couple of damage uses but other than that it was a great experience.
We had a couple of damage uses but other than that it was a great experience.
Response
<div class="bv-review-response-container">
<div>Thanks for the review Adam! If you have not already, please make sure to give us a call and we will be sure to replace for repair any damages that occured during your move. Thanks for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thanks for the review Adam! If you have not already, please make sure to give us a call and we will be sure to replace for repair any damages that occured during your move. Thanks for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Chris
Shane and Joel were great. They were very professional, worked their tails off and had a great attitude/personalities.
Todd
Overall pleased with them. A little disappointed with them not being prepared to move the piano. I alerted the office staff that it was old and heavy. I ended up helping some and maybe shouldn't have because I suggested putting plywood on a wood floor to protect it and the plywood made a scratch which they didn't think they should take care of. They had to call in additional help to get it unloaded at it's final destination.
Response
<div class="bv-review-response-container">
<div>Todd, we apologize for your experience. This sounds like a communication problem on our end. We are very experienced piano movers but apparently our team was not properly equipped with the tools needed to complete your move. We will be discussing this with our team and using this as a coaching experience to ensure all piano moves are properly equipped in the future. Thanks for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Todd, we apologize for your experience. This sounds like a communication problem on our end. We are very experienced piano movers but apparently our team was not properly equipped with the tools needed to complete your move. We will be discussing this with our team and using this as a coaching experience to ensure all piano moves are properly equipped in the future. Thanks for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Tracy
I have used 2 Men a few times before and every experience has been good or great but this time was bad. The head mover complained the entire time non stop that not enough time or people were scheduled for the move. For some reason all the scheduler had put was 'boxes' even though the majority was furniture that I had specifically listed so the number of movers and time allotted was incorrect. The head mover went on and on and on every chance he got even though I explained I had told the scheduler. I eventually started feeling like I had horribly wronged him and I should apologize! I wasn't watching carefully enough and after they were done, I noticed a SIGNIFICANT amount of damage to our furniture. The worst being a 1" corner taken off a very nice desk. I will not be using 2 Men again.
