Reviews

05/26/2019

Barbara

2 out of 5 stars
lots of damage to both properties, storage things came to house, house things went to storage, nothing was labeled. Took twice as long as it should have. An absolute nightmare.
05/24/2019

Cliff

1 out of 5 stars
My delivery was rough. Three items, a dining chair, sofa table, and floor lamp were not packed on the truck correctly and all suffered significant damage. Now we are dealing with negotiations on "maybe" we can fix one item, the chair and get someone to do it. Cheap wayout. And, yes had I been told this was going to be a rough delivery I would have taken the insurance. These are not fragile items. I will never use your company again. And, I have two moving projects soon to Florida for my clients for their winter homes. You lost those moves!
05/04/2019

Olivia

4 out of 5 stars
My tv was broken... but otherwise the team did a FANTASTIC job, and I would recommend them nevertheless. Things happen in a rattly truck, and some trainees were helping (and were the ones who handled the TV). The original crew was wonderful.
04/26/2019

Caroline

5 out of 5 stars
Overall I was very happy with our moving experience. Jacob and Tyler were outstanding in every way. They were extremely professional and courteous, took pride in their work, and were very careful with our belongings. I would absolutely recommend them to anyone, and hire them and Terrance again in the future. We had a second crew on loading day that we had a couple of issues with, however, but Jacob and Tyler handled everything that came up like pros and really went above and beyond to resolve all problems created by the other team. Carey from the office handled the few damages done by the second crew swiftly and professionally. For their part, I would honestly say that my move with Jacob and Tyler was the best moving experience I have ever had!
04/22/2019

Sylvia

3 out of 5 stars
At least one didn’t seem very knowledgeable about his duties. Left things that should have been moved. Did not label boxes causing me to have to move to the proper room as opened them. Did not bring enough boxes. Scratched my front door getting the sofa in the new place. I have overall dissatisfaction for what I got for the money.
04/09/2019

Betsy

4 out of 5 stars
Overall, a good experience. The inside of truck must have been wet or damp as several furniture cushions etc were damp and were circled with wet stain. A short handled hammer was missing from tool box, most boxes and furniture were clearly marked as to where they were to go in house and a good many were placed in a catch all room inside of main door and not taken to designated room despite being clearly marked. Men were polite and courteous but obviously in a rush to deliver and return as this was an out of state move.
03/31/2019

Howard

4 out of 5 stars
The moving crew was very professional, positive, and helpful but despite their taking great care to pack our belongings a couple of things were slightly damaged in transit. Through no fault of their own, they were under a lot of pressure from the moving crew for the new home owners who showed up halfway through the move.
03/24/2019

Ebony

5 out of 5 stars
The movers were great! They were pleasant and made me feel at ease every step of the way.
Response
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<div>We&#39;re so happy to hear that Ebony, thank you!</div>
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03/24/2019

Ruthie

5 out of 5 stars
The guys were great. We combined two households, so we actually had two trucks and two sets of movers. They were all wonderful!
Response
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<div>Thank you for the kind words, Ruthie!</div>
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03/21/2019

Ray

5 out of 5 stars
very pleased with your service. We will use your services again.
Response
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<div>Thank you very much, Ray!</div>
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