Reviews

05/16/2018

Hal

stars
Two men and a truck did a wonderful job moving us. The only two recommendations I would have are: a) They didn't not arrive at the house until mid-morning. We would have preferred an earlier start. Giving the consumer a choice of start times would be helpful. b) My first impression was not very good. The sales agent was late arriving to our home to introduce us to two men and a truck. He was professional, but was still late getting to our house. I would schedule enough time between appts. to ensure a good first impression. Overall our experience was good enough to use two men and a truck in the future.
Response
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<div>Thanks, Hal! Your feedback means a lot to us and will be addressed accordingly. We&#39;re glad you had a good experience overall and appreciate your business!</div>
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05/15/2018

Ashley

stars
We moved two apartments into one house and the guys were ready and willing to handle the task. They were fast and meticulous and made sure that everything was handled with the upmost care. I would definitely use them again!
Response
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<div>Thanks, Ashley! We appreciate the opportunity to move you!</div>
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05/14/2018

Vivian

stars
The men really worked hard, and fast , but some of my furniture suffered because of it. I did have damage to a wall that I am having fixed and 2 men and a truck are paying for it. Just need to take more care with wrapping furniture.
05/14/2018

Jill

stars
My moving experience was fabulous. The crew was professional and hardworking. They worked well together and seemed to have fun while making sure they took care of all of my belongings. I was especially pleased that the same guys that packed the trucks were the ones that met me at the storage facility to unload. I would recommend them to anyone making a move. Exceptional company!
Response
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<div>Thanks, Jill! We&#39;re very glad to hear you had an excellent moving experience!</div>
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05/10/2018

Adam and Mindy

stars
Justin and his team of movers were great. They were incredibly friendly and willing to move big pieces of furniture wherever we requested. Our new house was on a very steep driveway where they could not pull the truck in so they had to walk two truckloads up and down the hill to get into our house. I never once heard them complain.
Response
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<div>Thanks, Mindy and Adam! We&#39;re extremely happy that you&#39;re happy!</div>
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05/09/2018

Amanda

stars
Two Men and a Truck accurately assessed the moving cost and did not charge up to the "do not exceed" amount, which I appreciated. The movers worked hard to carry many heavy, bulky items down two flights of narrow stairs. However, services were promised by the office staff and the movers prior to moving that were not actually carried out. First, it was promised that our items would be delivered to our new home the same day as departing, but instead, they were delivered the following morning, forcing us to spend the night in our new home without furniture. Also, the washer and dryer was disassembled then reassembled by us, even though the office staff said that the movers would provide this service. Overall, the move was a success, but for the price of the service, I expect more.
Response
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<div>Amanda,<br/><br/>Thank you for your feedback. <br/><br/>We apologize that we were unable to complete your move in one day as initially planned. Long distance moving requires us to comply with USDOT and Federal Motor Carrier regulations as it relates to hours of service. From time to time, delivery has to be delayed in the event the job can&#39;t be completed within the allowed time frame. Again, we apologize for the delay.<br/><br/>We&#39;re also sorry about any confusion regarding your laundry appliances. Our guys are great movers, but we&#39;re not professional appliance installers. Per company policy we request that all appliances be disconnected and prepared for moving. In the event our Customers aren&#39;t physically able to complete this pre-move task, we will assist upon advance request. Again, we apologize for not explaining this better and for the confusion caused as a result.<br/><br/>All in all we&#39;re happy to hear that the move was a success. We appreciate your business and your feedback!<br/><br/>Thanks Again,<br/>Brian and Tim<br/>Franchisees, Eastern NC</div>
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05/07/2018

Mona

stars
Curtis, Charles and Tywon (sp?) were careful and patient with us and with our furniture. They were especially helpful setting up everything at the destination, and even moved our piano when the spot we had intended to use didn't work. These movers are the best reason to hire Two Men and a Truck!
Response
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<div>It was our pleasure, Mona! Curtis, Charles, and Tywon told us how great it was to work with you. We appreciate your trust in our company and your kindness toward our staff. Thank you!</div>
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05/01/2018

Darlene

stars
This was the best moving experience I have had in many years - I have either moved my whole home or one of my kid's over 40 times in 30 years and your crew was absolutely the best. Very attentive, personable and caring of my property. I would highly recommend them and will definitely be using 2 Men and a Truck again.
Response
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<div>Thanks, Darlene!! We sincerely appreciate your feedback and the opportunity to be of service!</div>
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04/28/2018

Lynn

stars
4 great guys. Worked very hard to take care of items. They all had great attitudes and made the move easier. Never complained. I would hire all 4 of them all over again.
Response
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<div>Thanks, Lynn! We&#39;re very proud of our crew and happy to hear that you received great service. Thanks again!</div>
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04/25/2018

Ruth

stars
Thank you for everything, everyone did an excellent job, I am her daughter and I have used two men before in Virginia. Thank you and the three men that came and did an excellent job!
Response
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<div>Thanks, Ruth! We&#39;re happy to have provided your mom with great service!</div>
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