Reviews

07/08/2018

Tom

stars
The two gentlemen that you sent were (are) genuinely great people that takes pride in their work
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
07/08/2018

Marilyn

stars
The three men who moved us (Shane, Mike and Javon) were wonderful!!! They were careful with out possession, extremely efficient, and made sure that everything was to our satisfaction. I definitely would hire them again.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
07/08/2018

Tom

stars
Overall experience with 2 Men and A Truck was great. The crew headed up by Carlos was wonderful to work with.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
07/08/2018

Erik

stars
The crew arrived on time. They were very helpful with the paperwork, anf moved the whole lot, what I will call record time. I will certainly use your services again
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
07/06/2018

Dan

stars
Overall the experience was good but I so have one complaint. The movers removed the shelves from our bookcases but didn't remove (and bag) or ask us to remove the metal shelf hangers so when we got to the new house almost all of the metal shelf hangers were lost. My suggestion is to have them remove the hangers and bag them or have them ask the home owners to collect them. Its not a huge deal but a hassle and a trip to Home Depot to buy new ones.
Response
Thank you for the 4-star review. We’re glad our Movers Who Care could support your move and appreciate you taking the time to share your experience.
07/06/2018

Christina

stars
1. Late upon arrival.
2. Over estimated moving boxes.
3. Inside furniture-left outside
4. Some furniture wasn’t put together.
5. Some boxes weren’t labeled appropriately..
6. Some boxes not labeled.
7. Some boxes left in wrong rooms.
Response
<div class="bv-review-response-container">
<div>Christina,<br/><br/>Our goal is to always exceed customer expectations. Clearly, our team fell short of this goal in your case. We would like to apologize for any inconvenience that was caused because of this and would love an opportunity to discuss further. Feel free to call us at 919-878-8833.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/05/2018

Tracy

stars
I absolutely love using Two Men and a Truck. They have helped me in 4 occasions and each time it's a pleasure and I feel they are taking care of me (not just my stuff). Would definitely recommend them to anyone.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
07/05/2018

Benjamin

stars
I had a great experience with Two Men and a Truck! This was a local move from a self-storage facility to a second-floor apartment. From start to finish, the movers (Phillip and Darius) were professional and courteous, and kept me informed of what would happen at each step of the process. It was a very hot day, but that did not slow Two Men and a Truck down at all! Would definitely use them for my next move!
Response
We are thankful for your kind review and for trusting our local TWO MEN AND A TRUCK® team with your move. Your feedback helps us continue providing dependable moving services in the communities we serve.
07/05/2018

Joanne

stars
The movers were very nice, helpful and professional. Since the items were to be delivered to our daughter in another state, and a neighbor was to give them access; we were pleased to hear that the neighbor mentioned how professional they were also. Everyone, at both ends of the trip, was happy with the gentlemen representing Two Men and a Truck of Raleigh. Marquies Moore and Breon Sanders are a great asset to this company!
Bill and Joanne
Response
We are thankful for your kind review and for trusting our local TWO MEN AND A TRUCK® team with your move. Your feedback helps us continue providing dependable moving services in the communities we serve.
07/05/2018

Nelson

stars
Two things occurred.
1. My request to have the movers arrive before the time frame did not happen.

2. They had an incorrect address which delayed their arrival time.
Response
<div class="bv-review-response-container">
<div>Nelson,<br/><br/>Please accept our apology for any inconvenience that the two issues above may have caused. We appreciate your business and would love an opportunity to make it right.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->