Reviews

07/22/2018

Anna

out of 5 stars
Very disappointed. Movers attire was unacceptable (pants sagging below butt). They packed multiple boxes on top of one another into a larger box to save time, which ended up breaking a lot of my dishes etc. There were 3 guys and two of them were clueless. One pierced my wall with a rail for my bed and it’s a brand new home! They ran into walls because they were not paying attention. One mover asked to use my phone charger and then he got a charger from his twin brother and plugged it up at my home. Very unprofessional.
Response
Hi Anna, we’re sorry to hear about your experience. This is not the standard we expect from our team, and we appreciate you bringing this to our attention.
07/22/2018

Charles

out of 5 stars
the two men were great nice to work with did a good job.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/20/2018

Austin

out of 5 stars
Everything went great. No complaints. Very professional service. Derrick, the lead of the three who moved us, was a great guy and made sure everything was up to my standards. Will definitely use this service again when I move into my home next year.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/20/2018

Linda

out of 5 stars
Everyone was courteous and polite on the phone when I called to set up a timeframe for pickup for surplus items. Someone came out and did an assessment and gave us a date of pickup the very same day. When they came out the following day they were polite an worked quickly to get merchandise picked up timely and quickly. They were definitely professionals and knew the urgency of their job. I would definitely recommend them to others.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/18/2018

Margaret

out of 5 stars
The packing experience was great hopefully the same team will be moving me on the 20th.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/17/2018

Prince

out of 5 stars
I was very unhappy with two Men and Truck this move. I thought I would be valued as a loyal customer. I have used Two Men and Truck since 1998. I have used you just about every year. You give no discounts, no free moves. I was told that this move would be the same price as last year move. That was not true it was more. Also had just used Two Men and Truck about 2 weeks prior to the big move. I had a vase to get broken. I will never use Two Men and Truck again.
Response
Hi Prince, we’re sorry to hear about your experience. This is not the standard we expect from our team, and we appreciate you bringing this to our attention.
07/17/2018

Loretta

out of 5 stars
Moving is never fun, but having your company from beginning to end was a great experience.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/17/2018

Jarret

out of 5 stars
Overall, the moving service was great. The movers worked dilligently loading and protecting my goods. My only suggestion is that a proper survey be performed. This is mainly performed by the customer so the schedule is based off of customer input. In my case, the movers we're delayed by their first job due to reasons that could have been accounted for if a proper survey was done. I also think that communications to the customer on schedule delays should be communicated by the operations office versus relying on the actual movers to communicate. The movers cannot communicate with the next job until they are finished with the previous, and that seems like it can result in a lack of communication. It would seem more logical for the operations office to perform those communications.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/17/2018

Gregg

out of 5 stars
The crew was great and would led through some issues including a fallen tree that n the back yard.
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.
07/16/2018

Marilyn

out of 5 stars
I have made a lot of moves, and this was the best moving company I have ever used! The moving team did such a good job - they were very careful with my furniture, didn't mind making an extra stop at my storage unit, and even at the end of the day when we were hot and tired, they were still cheerful and going strong!
Response
Thank you for the 5 star rating. Serving our local area with professional, customer focused moving services is our priority, and we are grateful you trusted our TWO MEN AND A TRUCK® team with your move.