Reviews

12/04/2017

Allen

out of 5 stars
I was very excited at first about using Two Men and A Truck. The office team got me the date I need, and gave me a reasonable quote. I didnandamp;acirc;€™t understand how my 36 mike move was considered andamp;acirc;€œlong distanceandamp;acirc;€, but the office staff insured me that it would cost me about the same. The movers got there on time. They loaded my stuff very fast. Unpacked it even faster. My $500 turned into a $900 move. I did not realize that the office staff only quoted me a for 1,600 lb move. Being that I had 3,300 lbs of stuff, it almost doubled my cost. My bedroom items alone weigh 1,600 lbs. Lessoned learned, not to use this moving company, like most companies, just here to screw you with the fine print. Next time itandamp;acirc;€™s U-Haul and breaking my own back, definitely not worth almost $1,000.
Response
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<div>Allen,<br/><br/>Moving in the state of North Carolina is regulated by the state of NC. We are required to charge by weight for anything greater than 35 miles. We understand in your case that 1 miles should not mean a cost difference of $400. I know that our team has been working on a resolution and we are hopeful that our course of action can save you as a Customer.</div>
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12/04/2017

Tammy

out of 5 stars
We had 2 guys that moved us. One was very hardworking and the other was hardly working. I expressed my concerns with the office staff and they were quick to resolve the situation. Great customer service, great office staff!!
Response
Hi, thank you for the 4-star review. We’re glad our Movers Who Care could support your move and appreciate you taking the time to share your experience.
12/04/2017

Leigh

out of 5 stars
The move was fine and the staff was, for the most part, quick and efficient. One mover made some comments that at first I took as a joke but later turned out to be serious and inappropriate. He even sent me text messages after they left. He did stop when I asked him to, but the comments and text messages were completely inappropriate and unprofessional. It left me feeling uncomfortable and hoping that he did not have access to my home address.
Response
Thank you for the 4-star review. We’re glad our Movers Who Care could support your move and appreciate you taking the time to share your experience.
11/28/2017

Steve

out of 5 stars
From Jenniferandacirc;??s on point estimating to Jeromeandacirc;??s and Danteandacirc;??s pickup and delivery, I could not have asked for a more smoother move! Everyone was courteous and professional in their dealings with me and my family. TMAAT met and exceeded expectations. They truly care about their customers!!
Response
Thank you for the 5 star review and for choosing TWO MEN AND A TRUCK®. It was a pleasure helping you with your move, and we are so glad our team could be part of this next chapter. Best wishes as you get settled in.
11/28/2017

Whitney

out of 5 stars
Having never used a moving company,
we truely had no idea how this would go. The moment Chris and Breon shook our hands, I knew we were in good hands! Each one of the crew were awesome. They loaded and unloaded in half the time that was estimated which saved us money and time. They were careful with all our items and could not have been nicer! Excellent experience! Thanks to all the crewandeth;???
Response
Thanks for the great review. We love hearing that your move went well. Thank you for trusting our Movers Who Care and the TWO MEN AND A TRUCK® team. Wishing you all the best in your new place.
11/28/2017

Randy

out of 5 stars
I had to reschedule my move twice, due to the fact that the house I purchased was not move-in ready on moving day. The office staff was very understanding and accommodating on both occasions. The movers took great care of my furniture, and were very responsive to my request for help moving a washer / dryer that the previous owners left at the house. I have used 2 Men and a Truck 3 times now, and each time has been a very positive, satisfying experience.
Response
Thanks for the great review. We love hearing that your move went well. Thank you for trusting our Movers Who Care and the TWO MEN AND A TRUCK® team. Wishing you all the best in your new place.
11/27/2017

Rebecca

out of 5 stars
I had the best team imaginable. Tevin was amazing and his team worked seamlessly together. I am a single mom and I moved out of a third floor apartment, into my first home. They made the move stress free and we laughed along the way. Iandacirc;??m the level of professionalism all three of these guys brought was beyond expectation!! I never once had to worry about any item being moved!!! Which for me: is a feat in itself!!! These guys truly went above and beyond and I am forever grateful to each and every one of them!!! Words truly cannot express the value I place in them and it is my prayer that you as a company see what an amazing group these three guys were!!! They will hold a special place in my heart!!
Response
Thanks for the great review. We love hearing that your move went well. Thank you for trusting our Movers Who Care and the TWO MEN AND A TRUCK® team. Wishing you all the best in your new place.
11/27/2017

John

out of 5 stars
Crew arrived on time and did a very good job overall. Third time around with Two Men and a Truck.
Response
Thanks for the great review. We love hearing that your move went well. Thank you for trusting our Movers Who Care and the TWO MEN AND A TRUCK® team. Wishing you all the best in your new place.
11/27/2017

Karl

out of 5 stars
Efficient friendly movers for my 87 year old father
Response
Thanks for the great review. We love hearing that your move went well. Thank you for trusting our Movers Who Care and the TWO MEN AND A TRUCK® team.
11/27/2017

Kendra

out of 5 stars
My experience with your company was terrific! I got so much more than I paid for. The speed, efficiency, TLC, friendliness, and humor of the movers went above and beyond my expectations. I would hire them again in a heartbeat.
Response
Thanks for the great review. We love hearing that your move went well. Thank you for trusting our Movers Who Care and the TWO MEN AND A TRUCK® team. Wishing you all the best in your new place.