Reviews
Rhonda
The crew was so professional and accomodating. I also commend them on how quickly and efficient they were. Thanks so much gentleman!
Response
Rhonda, thank you so much for your feedback on your moving crew! We have some great gentleman, and it's wonderful to know you had a professional, efficient, and accommodating experience with them. Thank you for your business! We truly appreciate you.
Stacy
My moving team was fantastic! Very courteous and professional- did a great job of moving my items with care
Response
Stacy, it's so great to hear your moving team was kind and professional and handled your items safely. We appreciate your review, and your business with Two Men and a Truck! Thank you!
Daniel
Our moving crew were adequate but not great. Certain processes took longer than it should, like putting a queen sized bed back together. There was damage to the wall leading up the stairs and though they documented it they were reluctant to take fault.
Overall though, they were courteous and got items put where they were supposed to go. Which is why I’d recommend you guys.
Overall though, they were courteous and got items put where they were supposed to go. Which is why I’d recommend you guys.
Response
Hi Daniel, thanks so much for your feedback! The operations management team has been notified regarding your concerns on your staircase wall. Please reach out to us at 816-320-4905 to address anything further. We appreciate your business and your recommendations! Thank you again for choosing Two Men and a Truck!
Cheryl
Great company! Very easy to set up my move and they did a great job.
Shout out to Charlie & his team mate - very friendly & careful with everything.
Shout out to Charlie & his team mate - very friendly & careful with everything.
Response
Thank you Cheryl! We appreciate your wonderful feedback on the guys and are happy to hear your thoughts on our company! We appreciate your business, and thank you again for your kind words!
Amada
Amber in the office was such a delight to work with and she was incredibly helpful. The moving crew was so nice, careful and speedy. The whole experience from start to finish was amazing and took so much stress off me and my family. Everyone we dealt with went above and beyond.
Response
Amada, we are so happy to read this wonderful review! From the office staff, to the operations team, to the movers themselves... we pride ourselves on our friendly and professional customer service. We are so glad you had an amazing experience with us! Thank you for choosing Two Men and a Truck!
Janet
Very bad experience! Talked to a representative and he offered no compensation. Argued with the director of the apartments, basically called me a liar when my power loveseat didn't work on one side. If they move any power furniture for you be sure to show them it was working when they pick it up. Take everything out of your chest and dresser drawers, even if they say it's okay to leave stuff
Response
Hi Janet, thank you for the feedback. Our documentation shows that your concerns have been resolved, however please let us know if you'd like additional follow up, and we'd be happy to chat with you further. Thank you for the opportunity to keep your business!
Ruth
I was not happy with the packing service. However, when I communicated my concerns to the office staff, the office staff addressed my concerns. Moreover, Vito (one of the movers) is excellent. Vito and the other member of his team hustled and turned things around for me. Vito is a great leader because he is an excellent listener. He is very focused on getting the job done. Plz thank Vito and team.
Response
Thank you for sharing your feedback, Ruth! We appreciate you letting us know about your experience, and we are very glad our office team was able to address your needs and meet to your satisfaction. We’re especially happy to hear Vito and his team provided such strong hustle and leadership; we’ll be sure to pass along your thanks to them! We appreciate your trust in us, and thanks again for choosing Two Men and a Truck!
Tammy
Amazing Team! They take the load off and stress. They truly care!! Dedicated to whom they help!
Response
Tammy, thank you so much! We understand that moving can be stressful, and we're here to help make things easier for our customers. The guys appreciate your feedback, and we truly appreciate your business. Thanks again for choosing Two Men and a Truck!
Wayne
Jacob, Antoine, Owen, Vito, and Antonio were all terrific
Response
Thank you, Wayne! We’re so glad to hear Jacob, Antoine, Owen, Vito, and Antonio were terrific. We truly appreciate your kind words and the opportunity to help with your move!
Vicky
Morgan and Mosby were terrific. They really hustled the whole day. The delivery was challenging, a seniors apartment in an elevator building with a long walk from truck to apartment, but if they had complaints, they kept it to themselves. It was a very pleasant move.
Response
Thank you so much for your kind words, Vicky! We’re thrilled to hear Morgan and Mosby worked so hard and kept such a positive attitude during a challenging move. We truly appreciate your trust in us and are glad we could make it a pleasant experience.
