Reviews
Bill
Jake and his crews were absolutely fantastic. They were on time, friendly and professional.
Nancy
They are always courteous, helpful, friendly and professional.
This crew the most professional yet.
Will use again.
Nancy Durig
This crew the most professional yet.
Will use again.
Nancy Durig
Anne or John
Used twice previously, wouldn’t have used anyone else! Excellent as always!
James
The men arrived on time, were helpful, and went "above and beyond" in doing the job. Careful, friendly, a joy to work with!
Tina
Bennett, Hobs, and Anderson did an excellent job. I sincerely appreciate them. Wow job!
Gena
Thank you for your time and dedication to move in critical weather; to provide such excellent service.
Tuesday
The movers were wonderful. I was overcharged $75 and told I would be credited back. It’s been over two weeks and I still have not received the money. The movers were running behind and called me at 3pm telling me they were on their way. However, I was charged starting at 2:30pm. Didn’t love that.
Response
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<div>Thanks for the feedback Tuesday, according to our accounting department, the $75 was refunded on 12/7/2018, and it will depend on your bank when that is available back in your account. Each bank is different. As for our driver, while the nature of the industry does lead to some unplanned things and can lead to a little running behind, our billing is port-to-port, not a flat service charge, which means the time is predetermined from our shop to your location, based on GPS data, as explained when receiving the estimate. This could be the reason the for the confusion with the time. Please give our office a call if you have any other questions! Thank you for choosing TWO MEN AND A TRUCK! Have a wonderful holiday season!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the feedback Tuesday, according to our accounting department, the $75 was refunded on 12/7/2018, and it will depend on your bank when that is available back in your account. Each bank is different. As for our driver, while the nature of the industry does lead to some unplanned things and can lead to a little running behind, our billing is port-to-port, not a flat service charge, which means the time is predetermined from our shop to your location, based on GPS data, as explained when receiving the estimate. This could be the reason the for the confusion with the time. Please give our office a call if you have any other questions! Thank you for choosing TWO MEN AND A TRUCK! Have a wonderful holiday season!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
I was pleased with my move, although I was told by condo management that there was an issue between your workers and some contractors over the elevator use,
Response
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<div>Thank you Carol, we will talk with the crew and see what the issue was. Have a great Holiday Season and thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Carol, we will talk with the crew and see what the issue was. Have a great Holiday Season and thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
Arrived on time, evaluated the items to be moved, talked about what to move when and did a great job wrapping and loading
Pamela
My moving crew was outstanding in their promptness, professionalism, courtesy and caring for me and my belongings. From cheerfully shoveling snow from driveways, to taking extra care with my mostly glass furniture, I could not have asked for more. These 3 young men are a valuable asset to Two Men and A Truck. Because of them i will always use 2M&AT and will recommend them highly. Thanks for a wonderful experience in a stressful time.
