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Reviews
Wendy
The movers were great. The office staff was horrible. I left several messages, did not get a return phone call. The person I spoke to first did not set up a profile for me, and the second office person I spoke with was very rude. Also I inquired about scheduling an appointment for a Thursday or a Friday. I was quoted one price, and did not find out until I called again that the price went up for Friday. That was not right. I will shop around the next time I need movers for these reasons.
Damian
The office could have better explained costs and overage. The office staff did little to get my business. I own a business and would never run my business this way. I emailed my stuff in, no call or no return email. I had to call 3 times to get a hold of them. You office has a lot of work to do.
NOW on to the movers, Understand I own a business ( Automotive service). The 2 guys where on time, called, hard working and did an excellent job. I watched Josh actually jog most of the day. now that is hustle. I forget the other movers name, But he was beyond awesome ( great guy). NON-stop hustle. Great care and concern went into their job. These 2 ( the movers) would be hired by me if they where in my field of business.
NOW on to the movers, Understand I own a business ( Automotive service). The 2 guys where on time, called, hard working and did an excellent job. I watched Josh actually jog most of the day. now that is hustle. I forget the other movers name, But he was beyond awesome ( great guy). NON-stop hustle. Great care and concern went into their job. These 2 ( the movers) would be hired by me if they where in my field of business.
Crystal
The 2 guys was taking way too long to get the work done,didn’t have the proper tools to take the frig door off, the one guy had to be told several times by the other guy what to do. Matters worst they took Aoart my couch and didn’t put it back together leaving the acres etc. unknown as well ya took aoart my granite dining room table and again we don’t have a clue where to locate them. I’d never recommend
David
Note- I clicked on excellent for all the first category of questions, but two failed to register. Your excellent team meet all our expectations with speed and efficiency. Very, very well done, coordinated and directed with much hustle and no inefficiency. Unfortuneately one piece of furniture was slightly damaged but I do not think it was the fault of your movers. Great group of hard working young men!
Lolita
They broke my expensive lamp. Chip my office desk, put the king mattress in wrong, put furniture in wrong place later my daughter and I moved. HORRIBLE
Lauren
I was very pleased with Two Men and a Truck. The movers, Carter and Damain, came early and the move was less time then I thought. They were very quick and seemed to work well together.
Response
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<div>Thank you for your review Lauren! We are elated that Carter and Damian were able to exceed your expectations for your move! We hope we can work with you for any of your future moving needs!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review Lauren! We are elated that Carter and Damian were able to exceed your expectations for your move! We hope we can work with you for any of your future moving needs!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary Lou
The office had phone troubles the day before my move. Every number I called kept dropping off. By 300 pm I hadn't gotten a call to confirm my move for the next day like I did before. So I drove over to there offices which were like 5 miles away. The phone troubles involved all there offices and I guess email also. Everyone has personal phones now a days and I should of gotten a call before 300. When I stopped in the office the staff was very friendly and could see I needed to confirm my appointment. I would of never fallen asleep that night. The situation should of been handled better.
Response
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<div>Thank you for your review Mary Lou. We are glad that despite the error with the phone system that we were able to move you forward. We have gotten all bugs worked out with our phone system, and will be implementing a structure in our future training of how to handle situations like these in the future. We hope you are settling into your new home, and that we can continue to work with you in the future for any of your other moving needs!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review Mary Lou. We are glad that despite the error with the phone system that we were able to move you forward. We have gotten all bugs worked out with our phone system, and will be implementing a structure in our future training of how to handle situations like these in the future. We hope you are settling into your new home, and that we can continue to work with you in the future for any of your other moving needs!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
We had to pick up boxes and furniture at a storage unit as well as my mom's house and the movers were flexible and understanding. They helped us carry a few pieces out to the trash, and did a great job safely moving all of my stuff into my new home. They also did all of it in an hour less than I was quoted, which was amazing! I would highly recommend them.
Response
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<div>Thank you for your review Elizabeth! We are thrilled your moving team was able to move you forward and exceed your expectations! Referrals are truly the highest form of compliment we can receive, and we greatly appreciate them. We hope we can work with you in the future for any of your other moving endeavors!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review Elizabeth! We are thrilled your moving team was able to move you forward and exceed your expectations! Referrals are truly the highest form of compliment we can receive, and we greatly appreciate them. We hope we can work with you in the future for any of your other moving endeavors!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Catherine
Greetings! My move went great thanks to Nate and Tim - best team ever! It meant so much to me to have such friendly, professional and helpful men do the moving for me. Moving is so overwhelming, but their confidence gave me a sense it would be just fine. It was more than fine. They did a great job and would recommend Two Men and a Truck to anyone needing help with their move.
Response
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<div>Thank you so much for your review Catherine! We are ecstatic that Nate and Tim showed care in your move and exceeded your expectations. Referrals are truly the highest form of compliment we can receive as a company, and we greatly appreciate them. We hope you are settling into your new home well!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for your review Catherine! We are ecstatic that Nate and Tim showed care in your move and exceeded your expectations. Referrals are truly the highest form of compliment we can receive as a company, and we greatly appreciate them. We hope you are settling into your new home well!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Terrence
The team arrived when they said they would and took care of everything for the price I was estimated. I was very pleased.
-Terry
-Terry
Response
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<div>Thank you for your review Terry! We are elated that your moving team was able to exceed your expectations. We hope you are settling into your new home well!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review Terry! We are elated that your moving team was able to exceed your expectations. We hope you are settling into your new home well!<br/><br/>Two Men and a Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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