Reviews
Dave
I was impressed with the attitude of your employees
being this job was out of the normal moving jobs
and the managers helping us get the items /panels from fedX
thanks so much the project could not have been finished on time if your guys and company wouldn't have helped .
being this job was out of the normal moving jobs
and the managers helping us get the items /panels from fedX
thanks so much the project could not have been finished on time if your guys and company wouldn't have helped .
Toni
Excellent experience all around. If I could have given the movers an "Excellent +", I would have. I wish I had thought to tip them. I liked that they gave me something with their name on it.
Yours is an exceptional business, and I look forward to my next opportunity to seek your assistance.
Yours is an exceptional business, and I look forward to my next opportunity to seek your assistance.
Nora
Great team from the phone to the door! Movers VERY professional, efficient, friendly, speedy, gentle with my fragile possessions, respectful of my home. Could not hope for a better experience!
Mike
Andre and his crew did a GREAT job! Very professional
Chris
Collin and Travis were outstanding. They worked hard and consistently. They were courteous. I appreciated that they did not try to engage me in small talk. We are all just trying to move and I have worked with another moving company where they kept pointing out how much they are doing, or going out of their way to do for me - and I found it annoying. There is nothing fun about moving so having strong, competent, courteous and hardworking people to make it happen is greatly appreciated. Collin did an excellent job of telling me just enough information on what I was signing as well as the reason to list the additional items I was having them take even though it wouldn't put us over the minimum weight charge. He was a really strong lead. Well done!
Margaret
I needed an indoor move and and needed to have a room full of boxes and collectibles used into a newly renovated storage area of the home. I had used your company twice before for moving services but never 4 in the home. Your workers very professional & took great care of my belongings. They were very thoughtful and listened to what I had to say and got the job done in great time. Treating everyone like their grandmother truly was played out in my situation. I would not hesitate to recommend Two Men and a Truck to all my friends and anyone who would listen. Thank you from the bottom of my heart. I could not have done it without you.
Molly
Scott, Eric, Sadi, Jaylynn and Joe were incredible to work with! They were polite, courteous, very careful with our belongings, and incredibly efficient!
Kathryn
Overall very friendly and timely service. Did scrape furniture and lose knobs to furniture, called to have them look into this with no response back.
Response
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<div>Hi Kathryn, we're happy to hear that you received friendly and timely service on your recent move! We apologize for any inconveniences on your recent move. With a customer referral rate of 98%, we can assure you that this is not the norm. Please call our offices at 616.541.9512 to speak directly with our general manager, Aaron, so we can work towards a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kathryn, we're happy to hear that you received friendly and timely service on your recent move! We apologize for any inconveniences on your recent move. With a customer referral rate of 98%, we can assure you that this is not the norm. Please call our offices at 616.541.9512 to speak directly with our general manager, Aaron, so we can work towards a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sandra
The guys did an awesome job during a snow storm had a hard time getting up the driveway but after getting up were excellent. Both guys very nice and very careful. Was a pleasure to have these two movers would recommend them to anyone!!
Dan
Wonderful interaction with Laura in the office. She was pleasant, professional, and thorough. Arrival time was scheduled between 1:30-3:30. Xavier called at 3:51pm to tell me he would be late.... Is it typical to call AFTER your late to tell me you're running late? Arrived around 4:30pm. Said he would give us a 10% discount for lateness. Nice! Wrap was excellent. However, Xavier didn't know to remove legs... once I removed them the chairs went through the doorways easily. While Art Van brought the couch in easily, they needed 45 min., a dozen tries, and needed to scrape the paint off my door frames to get it out. After unloading, the battery was dead. Xavier said it happens a lot when using the lift gate. Someone told him to ask us to find jumper cables. Neighbor had them. Ridiculous!
