Reviews

03/01/2019

Sue

stars
The move did crack a glass pane in my cabinet. I am still waiting for it to be fixed. Besides that, it was a great experience. The team was friendly and efficient My things were in good hands. The team worked hard and got the job done quickly. I felt my things were not just tossed about but placed nicely
03/01/2019

Laurie

stars
Thank you very much!
Shawn and Marshal are absolutely awesome and so is Shelby!
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<div>Thank you Laurie!</div>
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02/28/2019

Kristen

stars
The moving team was friendly and made the move go smoothly. We were very happy with the whole experience. Thank you !
Response
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<div>It was our pleasure Kristen!</div>
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02/26/2019

Marlyss

stars
During my phone call with your office, I was clear that I needed some items moved into a garage area as well as some items moved to a different location. When the movers arrived, they took care of the several items to be moved to a different location and then said they had to do another job and did not complete the work I had scheduled. That left us with a difficult task of moving very heavy items ourselves. I am confused and disappointed that the men left our job to go to another job before finishing the work.
Response
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<div>I am so sorry to hear about your experience with our company Marlyss. Thank you for letting us know and we will look into it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/26/2019

Jay

stars
James and Craig were conscientous and cared for our furniture as if it belonged to them.
Response
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<div>We are always happy to help Jay. Thank you for the opportunity!</div>
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02/24/2019

Beth

stars
The 2 gentlemen were very clean, efficient and friendly. I would recommend my 2 movers to friends and family for their next move.
Response
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<div>We love recommendations! Thank you Beth!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/24/2019

Anthony

stars
Movers were late, slow, unorganized and drove a truck onto my neighbors yard.
02/23/2019

William

stars
The movers were unexperienced, and took more time than necessary, they lost a major part to my bed & my husband had to find it in the snow & helped them move the furniture which was unacceptable!
Response
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<div>William,<br/><br/>Thank you for the feedback. I am very sorry we did not exceed your expectations on this move. We do appreciate the feedback and will definitely look into it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/20/2019

Fadi

stars
The movers were awesome. Simon & Chase were amazing. Were friendly and took care of every item that was moved and did not damage a thing. Did a great job and worked really hard. Will definitely recommend them.
Response
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<div>Fadi,<br/><br/>Simon and Chase are a great team for sure. Thank you for the feedback. The guys always appreciate the kind words.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/19/2019

Patricia

stars
The moving team did an excellent job caring for our furniture, which I believe why it took all day. We were not told initial that they will charge base on the weight of everything. We were quoted 3 different prices then the last one was when we were told that they cannot unload our furniture before paying an additional ridiculously high amount. We didn’t have a choice but to pay because we just wanted to get the day over with. Going forward this company need to explain better to clients that it is base on weight and that the price quoted can be different due to the final weigh in. I did tell the person in the office all that we had so we expected a better judgement in price.
Response
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<div>Thank you for the feedback Patricia. We do work hard to ensure excellent communication between our sales team and our customers so we do apologize if this was not made clear. We are happy to hear that your move went well and we will review our sales process to ensure that we are clear on all policies during our calls with customers</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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